The staff is always very courteous & accommodating.
I feel certain that my cat is getting the best of care
I feel certain that my cat is getting the best of care
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by selzdebbie
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2024 -
James Wood AutoPark responded
Thank you so much for your feedback, Debbie! We’re so glad you received such excellent service during your visit at James Wood Chevrolet Denton. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets us know we’re headed in the right direction. We hope you’ll keep us in mind for the future so we can take care of you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I have dealt with James Wood Cadillac for many years.
Only recently did I decide to replace an XT5 with a Mercedes. Bottom line, I am back into an XT5 and the change back couldn't have come soon enough.
Only recently did I decide to replace an XT5 with a Mercedes. Bottom line, I am back into an XT5 and the change back couldn't have come soon enough. Mercedes is GREATLY over-rated in comparison to Cadillac and working with James Wood is like "coming home" again. What a great group of professionals. Hats off to DeeAnn Potendyk - 29-year veteran in car sales and the absolute best I have ever worked with. This is my 4th Cadillac purchased from her and it was - once again - an enjoyable and seamless experience. The online form doesn't allow selection of Cadillac, so overlook the make / model that goes with this survey.
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by bherwick
Verified Customer
Verified Customer
Mar 21, 2024 -
James Wood AutoPark responded
Thank you for your loyalty to our dealership and for taking the time to write this review. DeeAnn’s sales excellence is always consistent, and we're glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Fantastic job!
This is my 4th transaction and the dealership is amazing to work with. Well worth the drive north! Dee Ann is outstanding!!
This is my 4th transaction and the dealership is amazing to work with. Well worth the drive north! Dee Ann is outstanding!!
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by stephenH
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2024 -
James Wood AutoPark responded
Stephen, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at James Wood AutoPark! If there is anything else we can do for you, please feel free to give us a call.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always on time and caring service.
Great employees. Always making sure that you are satisfied
Great employees. Always making sure that you are satisfied
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by carolpga
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2024 -
James Wood AutoPark responded
Carol, we appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Denton for your vehicle needs.
Sincerely,
James Wood AutoPark Management | 940-591-9663
I think we’ve purchased 7 vehicles over the years from
James Wood…Always satisfied and always a good deal!!! Thx you!!
James Wood…Always satisfied and always a good deal!!! Thx you!!
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by djoen45
Verified Customer
Verified Customer
Mar 05, 2024 -
James Wood AutoPark responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
James Wood AutoPark Management | 940-591-9663
I wasn't going to purchase from James Wood, after a poor
past experience, but after talking to Dee Ann in Cadillac and the perfect vehicle being at the Decatur dealership location, I took the plunge. Financ
past experience, but after talking to Dee Ann in Cadillac and the perfect vehicle being at the Decatur dealership location, I took the plunge. Finance went smooth as silk also, and the entire transaction was a success.
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by tanja0
Verified Customer
Verified Customer
Feb 05, 2024 -
James Wood AutoPark responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Tanja.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Best customer service I’ve had!
In and out with a new trade in and new car with in 3 hours . That included test driving new cars !
In and out with a new trade in and new car with in 3 hours . That included test driving new cars !
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by shriney
Verified Customer
Verified Customer
Jan 23, 2024 -
James Wood AutoPark responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Thank you for a quick and professional test drive,
negotiation and closing. It was a pleasure to work with Dee Ann.
negotiation and closing. It was a pleasure to work with Dee Ann.
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by LAKEC
Verified Customer
Verified Customer
Jan 16, 2024 -
James Wood AutoPark responded
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dee Ann was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Love the friendly and fast service.
They always go above and beyond to take care of their customers. And I love the valet service they offer!
They always go above and beyond to take care of their customers. And I love the valet service they offer!
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by deidrabdeaton
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2024 -
James Wood AutoPark responded
Deidra, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Excellent customer service.
Dee Ann is an asset to james wood. She truly showed compassion about our concerns
Dee Ann is an asset to james wood. She truly showed compassion about our concerns
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by tdbirckb21
Verified Customer
Verified Customer
Jan 05, 2024 -
James Wood AutoPark responded
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dee Ann was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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