Dee Dhanraj | Page 33

Exceptional Service! Bought my 2006 Impreza new from this dealer and have been going in for oil changes and service as needed over the years. Their waiting area is great Bought my 2006 Impreza new from this dealer and have been going in for oil changes and service as needed over the years. Their waiting area is great (large, comfortable, TV, magazines, beverages and snacks). More importantly, they have always been very accommodating, done great work, and are very pleasant to work with. This would have been enough for me to make a solid recommendation for them to anyone who asked! As one can imagine, however, after many years and miles now on the vehicle, some issues came up on my last visit that were more difficult to address. As the vehicle is older, I was hesitant to make a large investment in it, even though it has been a great car all these years. This is when they really "shined", in working with me to identify options that made sense given the situation. Great job guys (the ones mentioned below, as well as those behind the scenes that did the work)! You exceeded my already high expectations, given my prior experiences! Thanks! More

by Tom2019 Verified Customer Verified Customer

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Good place! It was fast! They totally fixed the issue so that i have air conditioning again! I highly recommend them! I use them for everything my car needs. It was fast! They totally fixed the issue so that i have air conditioning again! I highly recommend them! I use them for everything my car needs. More

by mlutfey Verified Customer Verified Customer

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Good Service Brought my car in for a recall and some minor issues in addition to an oil change. Service did all but forgot to do the oil change. I had to remind th Brought my car in for a recall and some minor issues in addition to an oil change. Service did all but forgot to do the oil change. I had to remind them about the oil change. They quickly did the oil change and the tire rotation and apologized for the miss. More

by LAURIET.JONES Verified Customer Verified Customer

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Recall service made as painless as possible At every level, the people at White Bear Subaru handled my recall service with courtesy and professionalism. The recall was significant and the fix At every level, the people at White Bear Subaru handled my recall service with courtesy and professionalism. The recall was significant and the fix took several days, but the reasons were explained to me ahead of time and I was given a solid loaner car to use. More

by Sue M. Verified Customer Verified Customer

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Recall notice I had a recall notice for my Subaru Imprezza. The entire process of getting it taken care of was simple and worry free. They provided me with a a very I had a recall notice for my Subaru Imprezza. The entire process of getting it taken care of was simple and worry free. They provided me with a a very nice loaner car and got the job done. I always appreciate the people with whom I work at White Bear Acura Subaru. They are friendly and communicative group. More

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Prompt service Very accommodating staff will to fit in the additional warranty work. The only disappointment was that I was not able to get a loaner vehicle, but th Very accommodating staff will to fit in the additional warranty work. The only disappointment was that I was not able to get a loaner vehicle, but that was not the staff's fault. More

by qqsubaru Verified Customer Verified Customer

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No follow up. No return call or email. I went to WBS to have two recalls completed. My hill start assist light came on after having it serviced at WBS driving the car just one hour after p I went to WBS to have two recalls completed. My hill start assist light came on after having it serviced at WBS driving the car just one hour after picking it up. So essentially my car would just come to a complete stop and was not drivable, after being serviced for the exact recall in which it was there for! I am not happy. More

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Great service We had a major repair that had to go through our extended warranty company, and required a lot of communication. He did an amazing job keeping us inf We had a major repair that had to go through our extended warranty company, and required a lot of communication. He did an amazing job keeping us informed as to what was happening when, and we had a great loaner car while this was all going on. More

by FOLLINAROSE Verified Customer Verified Customer

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Unsatisfied Customer Took our brand new vehicle in with only 6000 miles on it because we were having power issues with it. They had it for a few days and said there is n Took our brand new vehicle in with only 6000 miles on it because we were having power issues with it. They had it for a few days and said there is nothing wrong with it. Said they took it on a 28 mile test drive and couldn't find any issues. I told them that you had to drive the car for longer then 28 miles to see/ feel the problem but all they kept saying was well we took it on a 28 mile test drive ...... So I told them I guess I'll drive it till it breaks down! 🙄. Didn't want to try and solve my problem at all. Very unsatisfied! More

by ronaldjensen59 Verified Customer Verified Customer

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Painless and quick! Very well organized and run. work was done per the estimated time loaner car was clean and the ability to just hop in and drive a way was most appreci Very well organized and run. work was done per the estimated time loaner car was clean and the ability to just hop in and drive a way was most appreciated. More

by mdupre Verified Customer Verified Customer

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