Dee Dhanraj | Page 40
Service Manager
White Bear Acura Subaru
3525 N Highway 61
Vadnais Heights, MN 55110
541 Reviews
Write a Review541 Reviews of Dee Dhanraj
December 01, 2018
Service visit Stopped in for an oil change and some warranty work-was done faster than expected for less than what I was quoted-always get great sevice here. Stopped in for an oil change and some warranty work-was done faster than expected for less than what I was quoted-always get great sevice here. More
Other Employees Tagged: Peng Lee
December 01, 2018
Excellent service! Took my 2013 Subaru in for 95,000 mile service. In addition,having some tire problems so had tires checked. Someone came to talk to me several times t Took my 2013 Subaru in for 95,000 mile service. In addition,having some tire problems so had tires checked. Someone came to talk to me several times to update me and obtain permission to initiate addition service. Battery needed replacement and tire needed patching. More
Other Employees Tagged: Peng Lee, Nicole Love
November 30, 2018
Great Dee did a great job on getting my car in for a recalibration...had my windshield replace because had a big crack and eyesight came on...so after winds Dee did a great job on getting my car in for a recalibration...had my windshield replace because had a big crack and eyesight came on...so after windshield got replace 2 days after eyesight came back on...but had to get my car repair..Dee said to bring back after so after car got repair i called and was told i either have to pay or file a clame again...so i came in to talk to Dee and he made it happen got it recalibrated for free....awesome service thanks DEE.. More
November 26, 2018
Standing behind your service While getting a recall item repaired, I discovered later that a different item had been broken in the process. I contacted the service department and While getting a recall item repaired, I discovered later that a different item had been broken in the process. I contacted the service department and you folks gladly repaired the broken part with no charge to me. Thank you very much for standing behind your quality of service. More
November 25, 2018
Wheel Bearing Replacement The people at W.B. Subaru were professional, courteous, and fixed my problem in a timely manner. The guest waiting room was clean, stocked with drinks The people at W.B. Subaru were professional, courteous, and fixed my problem in a timely manner. The guest waiting room was clean, stocked with drinks and snacks and reading materials. OVERALL EXPERIENCE WAS GREAT! More
Other Employees Tagged: Matt Hanson, Nena Larson
November 20, 2018
Great customer service. Because my simple service of oil change, tire rotation and inspection took 2 hrs longer than expected, I was given service for no charge. I have never Because my simple service of oil change, tire rotation and inspection took 2 hrs longer than expected, I was given service for no charge. I have never been treated so well by Subaru service. Thank you. More
Other Employees Tagged: Ue Vang
November 17, 2018
Good Overall service. I brought my car in for the 60,000 mile service; service on the back breaks were also completed. The work was done in the time frame allotted. I was I brought my car in for the 60,000 mile service; service on the back breaks were also completed. The work was done in the time frame allotted. I was kept informed and asked about additional items throughout the process. More
Other Employees Tagged: Matt Hanson
November 15, 2018
Great service & friendly staff! Nice perk to get a free rental or shuttle while they work on my car! I appreciate how accommodating the staff is, and I always am told right up front Nice perk to get a free rental or shuttle while they work on my car! I appreciate how accommodating the staff is, and I always am told right up front how much the service will cost. More
Other Employees Tagged: Matt Hanson, Peng Lee
November 07, 2018
Great service I had my 2013 Subaru Forester towed to White Bear Subaru on a Sunday afternoon, and left the keys in a drop box. I was contacted very early the next I had my 2013 Subaru Forester towed to White Bear Subaru on a Sunday afternoon, and left the keys in a drop box. I was contacted very early the next morning by a team member. I didn't even have to initiate a call to them, which I find impressive. They performed all the work necessary, and efficiently. My vehicle was ready for pick up early that afternoon. I am impressed with the service, and how quickly I was able to get my vehicle back. More
Other Employees Tagged: Greg Nichols
November 06, 2018
Delays and dickering Should have been told that the needed part was back ordered, not just "delayed". That added a week The work scheduled for the 2nd visit was promised t Should have been told that the needed part was back ordered, not just "delayed". That added a week The work scheduled for the 2nd visit was promised to be completed that day; it actually took 2, and even then I was called and told it was not done. The factory authorized discounts were not fully applied until we challenged the bill. More

