Dee Dhanraj | Page 40

Great Dee did a great job on getting my car in for a recalibration...had my windshield replace because had a big crack and eyesight came on...so after winds Dee did a great job on getting my car in for a recalibration...had my windshield replace because had a big crack and eyesight came on...so after windshield got replace 2 days after eyesight came back on...but had to get my car repair..Dee said to bring back after so after car got repair i called and was told i either have to pay or file a clame again...so i came in to talk to Dee and he made it happen got it recalibrated for free....awesome service thanks DEE.. More

by HER_SHER Verified Customer Verified Customer

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Standing behind your service While getting a recall item repaired, I discovered later that a different item had been broken in the process. I contacted the service department and While getting a recall item repaired, I discovered later that a different item had been broken in the process. I contacted the service department and you folks gladly repaired the broken part with no charge to me. Thank you very much for standing behind your quality of service. More

by PAULTC Verified Customer Verified Customer

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Wheel Bearing Replacement The people at W.B. Subaru were professional, courteous, and fixed my problem in a timely manner. The guest waiting room was clean, stocked with drinks The people at W.B. Subaru were professional, courteous, and fixed my problem in a timely manner. The guest waiting room was clean, stocked with drinks and snacks and reading materials. OVERALL EXPERIENCE WAS GREAT! More

by CVS69 Verified Customer Verified Customer

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Great customer service. Because my simple service of oil change, tire rotation and inspection took 2 hrs longer than expected, I was given service for no charge. I have never Because my simple service of oil change, tire rotation and inspection took 2 hrs longer than expected, I was given service for no charge. I have never been treated so well by Subaru service. Thank you. More

by DEBRALKLEIN Verified Customer Verified Customer

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Good Overall service. I brought my car in for the 60,000 mile service; service on the back breaks were also completed. The work was done in the time frame allotted. I was I brought my car in for the 60,000 mile service; service on the back breaks were also completed. The work was done in the time frame allotted. I was kept informed and asked about additional items throughout the process. More

by laurel2s Verified Customer Verified Customer

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Great service & friendly staff! Nice perk to get a free rental or shuttle while they work on my car! I appreciate how accommodating the staff is, and I always am told right up front Nice perk to get a free rental or shuttle while they work on my car! I appreciate how accommodating the staff is, and I always am told right up front how much the service will cost. More

by MIMI Verified Customer Verified Customer

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Great service I had my 2013 Subaru Forester towed to White Bear Subaru on a Sunday afternoon, and left the keys in a drop box. I was contacted very early the next I had my 2013 Subaru Forester towed to White Bear Subaru on a Sunday afternoon, and left the keys in a drop box. I was contacted very early the next morning by a team member. I didn't even have to initiate a call to them, which I find impressive. They performed all the work necessary, and efficiently. My vehicle was ready for pick up early that afternoon. I am impressed with the service, and how quickly I was able to get my vehicle back. More

by Kyle.Frascone Verified Customer Verified Customer

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Delays and dickering Should have been told that the needed part was back ordered, not just "delayed". That added a week The work scheduled for the 2nd visit was promised t Should have been told that the needed part was back ordered, not just "delayed". That added a week The work scheduled for the 2nd visit was promised to be completed that day; it actually took 2, and even then I was called and told it was not done. The factory authorized discounts were not fully applied until we challenged the bill. More

by engda002 Verified Customer Verified Customer

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Pleasant and trustworthy! I used to go to other service centers, but now I only come here. I especially like working with Dee - he's always pleasant and helpful, and very good I used to go to other service centers, but now I only come here. I especially like working with Dee - he's always pleasant and helpful, and very good at getting me the right services to help keep our beloved Subaru running at it's best! More

by KRISTIN Verified Customer Verified Customer

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Lackluster and overpriced First, I think the policy of charging $155 just to find out what is wrong with your vehicle is asinine. I guess when you charge twice as much compare First, I think the policy of charging $155 just to find out what is wrong with your vehicle is asinine. I guess when you charge twice as much compared to other mechanics to service a car, you need to get the money wherever you can. I can’t tell you how disappointed I am with the performance of my 2012 Subaru Outback which I purchased in 2013. Starting with water leaks when it rained, to a failed head gasket, to wheel bearings, and several sensor failures, we have incurred over $6,000 in repairs on this so-called reliable car. I plan to tell everyone and anyone I know what terrible cars you sell and service. Craig Rousar More

by Craig R Verified Customer Verified Customer

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