Deezy Jackson | Page 4

What a wonderful day! Tom and Cathy It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a It was time to turn in a lease and make a new lease/purchase arrangement. We had made 3 purchases at another Nissan dealership, but it was time for a change. Cathy went online and found the new Juke she wanted at Germain. She was contacted by Lauren Kuhn, went over the terms and was advised that we would meet with Steve Mendoza on Saturday at 1pm. We arrived to see our new car parked right out front. We were taken to Steve's desk and from the first handshake to the last, Steve was a pleasure to work with. His professionalism, knowledge and overall friendliness was impressive. We then met with Deezy Jackson to complete all the paperwork. Deezy was also a pleasure to work with. It was really cool to see our new Juke getting it's final detail work while in Deezy's office. We went home and talked for hours what a great customer experience we had that day. Keep up the great work! More

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Unusual Purchase Arrangement I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small secon I had an unusual car-buying experience yesterday. I was buying a used car for my sister out of state. She is a breast cancer patient and a small second car is going to be a big help as she begins her treatment regime. I bought a Leaf--all electric--from these guys in February and it was the standard experience. Telling my sister how much I LOVE my Leaf, she was hopeful I could find one for her..... Looked around on-line, but the best find was back at Germain. I called, set up an appointment, loved the car, and everyone from John Germain to the receptionist did everything possible to make this deal happen. The salesman and the finance person did everything they could possibly have done to make this a fun and exciting bright spot in a very troubling time in my sister's life. I am hauling the car to Kentucky today to deliver it to her. She is so excited.... This was above and beyond the call of "just selling another used car." They went many extra miles to make this work! Thank you, Allen, John and all the rest of the team at Germain Nissan!! More

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Leased new Rogue Everyone was especially friendly and helpful from the time we walked in until we drove the new vehicle off the lot. Alan was very helpful in finding u Everyone was especially friendly and helpful from the time we walked in until we drove the new vehicle off the lot. Alan was very helpful in finding us the vehicle that was desired and pointed out the differences from our 2013 versus the new model. Alan and the new car sales Mgr. worked very hard to complete the deal that was equitable for us. LaDonshay Jackson did a great job of closing the financial paperwork and explaining the details. More

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My expectations were surpassed beyond belief From the response to my first email inquiry straight through the sales and finance process I was thoroughly impressed. Steve Mendoza made sure that I From the response to my first email inquiry straight through the sales and finance process I was thoroughly impressed. Steve Mendoza made sure that I had the exact 2016 Nissan Maxima SR I prepared online and I could not possibly be more satisfied. LaDonshay Jackson provided a financing package that was even better than what my personal bank provided. The professionalism and expertise of the sales and finance staff made the entire experience simple an non-threatening which is big deal for most people when purchasing a brand new vehicle. I would absolutely recommend that anyone looking for a vehicle speak with the Germain team prior to deciding on making a purchase elsewhere. You won't be disappointed. More

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Great dealership . No pressure and very accommodating. Steve Mendoza was very helpful in getting the deal I was looking for. Everyone at Germain was helpful and friend . No pressure and very accommodating. Steve Mendoza was very helpful in getting the deal I was looking for. Everyone at Germain was helpful and friendly. More

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Excellent experience! I traveled from Colorado to purchase a Nissan Maxima from Germain Nissan & had a great experience! Lauren Kuhn, Steve Mendoza, & LaDonshay Jackson mad I traveled from Colorado to purchase a Nissan Maxima from Germain Nissan & had a great experience! Lauren Kuhn, Steve Mendoza, & LaDonshay Jackson made the entire process effortless for me! I couldn't be happier with my car & I really enjoyed the drive back to Colorado! More

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Great Experience! Charlie was very accommodating and helpful in our car selection process. He was happy to show us multiple cars upon my request, and didn't get frustr Charlie was very accommodating and helpful in our car selection process. He was happy to show us multiple cars upon my request, and didn't get frustrated when I asked to see a different one (several times!). The certified used car warranty is amazing, and really put our minds at ease. Deezy was spot on with the financing portion - well informed and clear in his explanations of different warranty's available to us. He was quick but thorough and the electronic pad used made for the most efficient car buying transaction we've ever had. We love our new (to us) Pathfinder, and are really impressed with the customer service we received at Germain Nissan. We will definitely be back when we're ready for our next car! More

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Used car purchase after a lifetime of leasing I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we I've worked with Alan for ~6 years, leasing two Altimas back-to-back, and always had a good experience. Upon the impending end of my latest lease, we were considering buying it out or purchasing a used car. Alan showed us a wide range of options and advised the best course, and then gently showed us options with additional features, including a lonely Infinity sitting on the lot. Lured in by the power, features and quality, we made the purchase. One of the most impressive things was Alan, Chad and LaDonshay were able to get all the paperwork wrapped up in <1 hour so we could get out of there for a family event. They were clearly hustling, and the effort was appreciated. I've always had a good experience at Germain Nissan and would suggest both the dealership and the staff to anyone looking for a new or used car. More

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Satisfaction Guaranteed! My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention h My Salesperson Mike Banton ~no relation to BUJU.. ;-) ~ was amazing! I walked out with the car I wanted and 100% satisfied. I want to also mention how impressed I was with the teamwork shown to move my process along. I appreciated seeing teamwork at its best! Thanks so much!! More

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Number One in Customer Service I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and toget I worked with Deezy Jackson, Robert Bailey and Phil, all three of these employees took the time to listen to what I was looking for in a car and together found the Nissan Altima that was right for me. A major part of providing customer service is listening to what the customer is looking for and find the right vehicle for them in their price range and not trying to have them purchase something out of their price range. These Germain Nissan employees are leaders when it comes to Customer Service. Thanks Germain, it was a pleasure purchasing my new Nissan Altima. More

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