Deion Thomas | Page 5

They listened to the problem I had with the car. I received the best customer experience by answering my questions and concern. I received the best customer experience by answering my questions and concern. More

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I purchased my Ascent from a different dealership that’s far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buyi far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buying experience at the other dealership where I purchased. Kyle and Deion were especially helpful! More

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The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was priceless! This is my last dealership, no need to look further because they are "Top Notch!" Kenny was my sales person, I visited him while picking up my car for service. He remembered me and reminded me that he is always available for questions. The customer service is remarkable in everyway! More

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super nice folks all around, Shannon has by far been the best salesperson I have delt with very pleasant and helpful best salesperson I have delt with very pleasant and helpful More

by MR7724 Verified Customer Verified Customer

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We don’t remember any interaction with Greg Cryer, but Taylor and Corbin Beck (finance) did an excellent job of explaining details, car features, etc. Overall, we are very pleased with our 5-star Subaru Taylor and Corbin Beck (finance) did an excellent job of explaining details, car features, etc. Overall, we are very pleased with our 5-star Subaru purchase and are so pleased with how non-stressful the trade in and new purchase went. More

by KJMILLER Verified Customer Verified Customer

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Once again it was a pleasure to have my car serviced at five star subaru. five star subaru. More

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Great customer service from the service department and sales. vehicle maintenance is also always done in a timely manner with never any issues after i get my vehicle back. sales. vehicle maintenance is also always done in a timely manner with never any issues after i get my vehicle back. More

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We are from Oklahoma City attending a conference in Dallas , long story short our Outback was vandalized and a window broken , Five Star Subaru helped us get back on the road , ( thanks Doug ) AWESOME Dallas , long story short our Outback was vandalized and a window broken , Five Star Subaru helped us get back on the road , ( thanks Doug ) AWESOME SERVICE!! We tried to get help from another dealer but they would not help at all , evidently they don’t live up to the Subaru community standards that are common among quality dealers , Five Star does ; they live up to their “ Community Commitment “ it’s not just a sales pitch , totally impressed ! By the way Cavender Subaru out of Norman Oklahoma made the arrangement to get us fixed up by Five Star , this was beyond amazing and Anthony ( the service manager) gets accolades for going above and beyond! And he put up with my bad mood and let me blow off some steam. All Dealers are not the same when it comes to the outstanding service we have come to appreciate from Subaru, these two are amazing … More

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Loved the friendly service, good pricing and overall ease of the purchase transaction. Thank you for making the process go so smoothly. of the purchase transaction. Thank you for making the process go so smoothly. More

by GARRISON.WIGHT Verified Customer Verified Customer

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Treated myself & my mother as if we're family from walking in the door, extra parts & service. Derek was super getting us financed for 2 Subarus at 1 sitting. John & Tobias Internet sales we're the be walking in the door, extra parts & service. Derek was super getting us financed for 2 Subarus at 1 sitting. John & Tobias Internet sales we're the best! We bought a 25 Outback Touring & 25 Forester Sport, BEST experience ever! It was a l9ng drive for us, but we'll worth changing dealerships 🥰 We will be back for service and anything else we may need, truly the best experience! More

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