Delbert Bunker | Page 14

I have bought many new business trucks over the years at different dealerships as far away as Pittsburgh, I Just bought a 2020 Gmc crew cab in October of 2019 and I will definitely be buying my next new veh different dealerships as far away as Pittsburgh, I Just bought a 2020 Gmc crew cab in October of 2019 and I will definitely be buying my next new vehicle for my wife from Brandon Busker at Bocker in Freeport. Reasons why I have been recommending friends and my customers to visit Bocker. Brandon is not a high pressure Salesman which turns me off, I was real busy with work after my first visit with Brandon so he sent me a short follow up text about a week after I stopped in, then after a few more days of texting back an forth answering all my questions we made the deal. He was hands down more knowledgeable about all the high tech features on my truck, I stopped at two other dealerships one dealership I stopped 3 times and nobody even came out to ask if I needed help, the other place I test drove a truck but I seemed to know more than he did about how the truck features worked, he also seemed like he didn’t enjoy his job and didn’t seem to care if he sold me a truck. The other thing that impressed me was when I stopped in twice when Brandon was not working the other two salesmen’s treated me just like I were there customers, actually everyone I dealt with in the whole process was very friendly with positive attitudes. Bocker will be my dealer for life just like there commercials say when watching Monday Night Football. Paul Larson More

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car lease I've been doing business with this dealer as far back as 1974. My dad also dealt many years with this dealer back when Virgil owned it. I recently tur I've been doing business with this dealer as far back as 1974. My dad also dealt many years with this dealer back when Virgil owned it. I recently turned my leased 2017 Cruze in for another leased GMC Terrain. Appreciate the time and care they take with making it a smooth transaction. More

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Very Happy We were very happy with the service. Got there late on a Friday and they were still glad to help us. Never felt rushed. They we all very helpful!! We were very happy with the service. Got there late on a Friday and they were still glad to help us. Never felt rushed. They we all very helpful!! More

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Avoid This Dealership...total rip off. Took my Jeep in to have alternator replaced. Somehow a hole was punched in my radiator and was welded shut. Two days later, while sitting at McDonalds Took my Jeep in to have alternator replaced. Somehow a hole was punched in my radiator and was welded shut. Two days later, while sitting at McDonalds in Rockford, the sloppy weld melted, radiator overheated and engine and radiator had to be replaced. $2,800.00 and Bocker denies doing it and refuses to take any responsibility even though they had just replaced the alternator two days earlier More

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A step above the rest!!! Bocker Auto is a step above the rest. Car shopping/buying is never a fun endeavor, but Bocker auto made it quick and easy for us. They did everythin Bocker Auto is a step above the rest. Car shopping/buying is never a fun endeavor, but Bocker auto made it quick and easy for us. They did everything possible to help us find the right vehicle at the best price possible. We were treated like valued customers, or even better! We have bought our last two Acadias through them and couldn't be happier. Both the sales team and the service department are awesome at what they do. Thank you!!! More

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Used truck purchase excellence I gave them a tough list of preferences and they delivered spot on. Even with a limited budget, they found me a truck that fit my needs. Excellent cus I gave them a tough list of preferences and they delivered spot on. Even with a limited budget, they found me a truck that fit my needs. Excellent customer service. More

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very satisfying. Bocker went the extra mile to help me feel comfortable and I felt we were dealing with local folks who understand that purchasing a vehicle is serious Bocker went the extra mile to help me feel comfortable and I felt we were dealing with local folks who understand that purchasing a vehicle is serious business-like they say; the 2nd biggest investment you make. Austin worked hard in some very cold conditions to wash my truck and have-it ready for pick-up. He was also very patient in going over all the options on the truck,( many, new to me). Offering 2 free oil changes helps me get acquainted with the service dept., which is nice for future service needs. Austin also recommended a local outlet for having the Line-x, bed liner applied right there in Freeport, saving me a drive to Rockford. I love the truck!!! More

by 61scotts Verified Customer Verified Customer

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2014 Used Checy Cruze Purchase This was a great and painless experience. They provided us with information upfront to make and informed decision. Even gave us the Carfax report be This was a great and painless experience. They provided us with information upfront to make and informed decision. Even gave us the Carfax report before we asked for it. The transaction took about 45 minutes and Marvin did a great job going through the car with our daughter to make sure she was very comfortable before taking it off the lot. More

by redbirdfan5 Verified Customer Verified Customer

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Best Oil Change in town!!! Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't ma Always helpful and polite. Confident that my car will be a priority will the crew. Dealership always looks tip top shape. Friendly staff doesn't matter who you are. More

by colleen.groves Verified Customer Verified Customer

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Very accommodating We have multiple vehicles from Bocker and each time the experience has been great. This purchase was spur of the moment purchase. We went in for an We have multiple vehicles from Bocker and each time the experience has been great. This purchase was spur of the moment purchase. We went in for an oil change and left with great vehicle. All of the staff was courteous and accommodating. We will continue to shop at Bocker for future needs. More

by miller894 Verified Customer Verified Customer

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