Delonte McDaniel | Page 3

Respectful and straight forward. Dealership was organized and ran very smooth. Process was quick and easy Dealership was organized and ran very smooth. Process was quick and easy More

by SPOST1105 Verified Customer Verified Customer

Print

The deal was quick and negotiations were fair. Would recommended to friends and family. Arturo was great! Would recommended to friends and family. Arturo was great! More

by lisamlewis24 Verified Customer Verified Customer

Print

On June 12, 2026, I was stopped by law enforcement in Washington, DC and informed that the temporary tags issued with my vehicle were not valid in the DMV system. I was further informed that the tag seri Washington, DC and informed that the temporary tags issued with my vehicle were not valid in the DMV system. I was further informed that the tag series displayed on the vehicle was associated with a previous year and was not recognized as valid. As a result, my vehicle was impounded and towed. I have video evidence of the police officer explaining the reason for the impound, towing documentation, photographs, and other supporting evidence. Although the dealership later assisted in resolving the issue and paid the towing charges required for the vehicle’s release, this incident caused significant inconvenience, lost work time, transportation disruption, stress, and potential legal consequences through no fault of my own. I am requesting a formal review of this matter and a written explanation regarding how invalid temporary tags were issued with my vehicle. I would also like to know what steps Bomnin Chevrolet intends to take to address the damages and inconvenience caused by this incident. I look forward to your response. Sincerely, More

by hamdimbareck Verified Customer Verified Customer

Print

Leighton was extremely happy to help me. He made me feel heard and worked with every request I had. He made me feel heard and worked with every request I had. More

by natalyfdz96 Verified Customer Verified Customer

Print

Straight-forward pricing. The offer listed online was what they were prepared to offer. Friendly staff. No fuss. The offer listed online was what they were prepared to offer. Friendly staff. No fuss. More

by johnmarkwell.snodgrass Verified Customer Verified Customer

Print

David and team were fantastic getting me the car I so wanted!!! I love my new Chevy Trax!! wanted!!! I love my new Chevy Trax!! More

by mkangelpatti Verified Customer Verified Customer

Print

sales manager did not honor his deal to provide wheel locks for the vehicle purchased. locks for the vehicle purchased. More

by ram3518 Verified Customer Verified Customer

Print

Chris was an absolute pleasure to deal with , and so where the staff members super friendly will be coming back for a z06 where the staff members super friendly will be coming back for a z06 More

by rashihassa Verified Customer Verified Customer

Print

Umair was exceptional to work with. Very respectful and polite with no pressure to buy. Very respectful and polite with no pressure to buy. More

by jbjc1964 Verified Customer Verified Customer

Print

I am leaving this review to highlight a significant lack of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—sp of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—specifically from management—was unacceptable. Primary Issues: • Highly Unprofessional Conduct: After submitting honest feedback via a survey, I was harassed with five calls in one day from the manager, Delonte (who was unreachable during the actual sales process). When I returned the call, he began yelling at me regarding his 5% commission and repeatedly interrupted me when I tried to speak. • Predatory Accessory Markups: The dealership attempted to charge $500 for wheel locks (a 1000% markup over market value). Management became defensive and stated they felt "personally disrespected" when I questioned this cost and mentioned price-comparing with other dealers. • Logistical Failures: Communication regarding my vehicle’s delivery was poor. Despite taking a day off work based on their timeline, I wasn't notified the car was ready until 30 minutes before closing. • Withholding Documentation: I was not provided with copies of my contract or financing paperwork at the time of signing, requiring multiple follow-ups post-sale. • Internal Inconsistency: The sales staff openly criticized their own dealership's overpriced features immediately after I had to negotiate them down with management. Summary: A fair price does not excuse being yelled at or harassed by management. I would caution future buyers to weigh the potential savings against a complete lack of professional standards and post-sale support. More

by ZACHTTESTA Verified Customer Verified Customer

Print