"Friendly and easy car purchase"
What a wonderful experience we had with Demetrios. He was helpful, friendly and honest. He made the car buying experience less stressful. Not kjowing exactly what we wanted, he was very hepful in helping us compare our options. When we made our decision he helped explain all our wonderful features that our new car came with and helped set everything up. Thanks so much!
"Everyone worked together to meet and exceed our expectations"
From Demetrios to Jeff to Eric, the entire staff was friendly and informative and helpful with our trade and purchase. We would recommend this dealership to others.
Great personalized service from the first time I walked in the dealership. My salesman has always been very courteous and professional. Always available for my questions or concerns. The service department crew is also very professional and friendly.
"Amazing Experience "
I was recommended to this dealership by a close personal friend. I called Bob Murray who is the General Manager. He immediately started to search for my very specific criteria of my next car.
Bob introduced me To Demetrios Mina. He went to work and found me exactly what I wanted in my new car. He was awesome to work with and ensured that I was satisfied from the time we met until the time I drove home with my new car! Great people to do business with!! Highly recommended!!
"Purchasing a new Mustang!"
Second stop in to look at a 2018 Mustang with my son. We were treated very nice by the sales person and everything went smoothly with the purchase and trade in of a 2008 Mustang.
It was awesome the level of treatment you get with so many questions going through your mind as you decide colors styles makes with such ease to these answers never was there any pressure to purchase these folks at Ferman five stars
"Best car buying experience we have had. "
From start to finish service was excellent. The best car buying experience we have encountered. Demetrios was very detail oriented. He made us feel welcomed and gave us his full attention.
Went for regular maintenance on car and William was team I was with that day. He was very nice, professional. No issues ever. Always looking forward to get vehicles maintenanced
"Positive attitude, willing to help"
Demetrios and his team were very helpful. We went in just for a test drive, nothing was ever pushed on us after driving the vehicle. After the test drive we asked about our lease and our monthly price limit. Although it seemed to be far-fetched Demetrios and his team worked all their best to find the truck we wanted at the price we could afford. "We will make this happen". They worked hard in the background, stayed late (after hours), and were never pushy. In general I can describe our experience easy going, humble, fast and efficient. Demetrios is and should be the role model of all car salesman. You could tell he genuinely wanted to get us an a nice truck (not just a basic one) and you could tell that he would have been sad if we couldn't afford the truck - not because he didn't make the sale, but because he would have failed to his promises and would been broken hearted see us go back to our lease.
The team at Ferman ford is awesome! They helped get me into a brand new car for a great price. They also work together as an amazing team to help you get the best service! Highly recommend! Thanks guys!