Demetrius Johnson | Page 24

Professional, Excellent, Friendly Demetrius Johnson is an outstanding salesman, friendly, understanding, and professional. The car buying process felt like I was there with a friend ra Demetrius Johnson is an outstanding salesman, friendly, understanding, and professional. The car buying process felt like I was there with a friend rather than a pushy salesman. I never felt pushed or coerced when I was hesitant towards purchasing my vehicle. Demetrius weighed all my options with the vehicle, financing, and so on. I will be referring Rochester Luther Park Place and their staff to anyone interested in purchasing a vehicle. More

Report | Print

Audi A3 purchase experience We had a great experience when purchasing our new 2016 A3 convertible. Our sales consultant (Demetrius) was very knowledgeable about all their product We had a great experience when purchasing our new 2016 A3 convertible. Our sales consultant (Demetrius) was very knowledgeable about all their product lines. We stopped in on a Friday afternoon to look at used cars, and he showed us a number of cars that could meet our needs. We focused in on a new car that was wedged in the showroom floor, and he cheerfully had it moved out for a test drive. No problem, even though it was getting late in the day on a Friday. He worked on a deal while we were test driving and we were able to come to terms pretty quickly. He explained their valuation of our trade in, and everything made sense. He recommended some finance options which helped immensely. The finance manager turned the deal very quickly, fastest I've ever seen in a car dealer. They stayed late on a nice Friday to get the deal done, and we're very patient with our questions. This turned out to be the best car buying experience we've been through. More

Report | Print

Great Sales Staff! Overall, sales staff was great. Very personable and knowledgeable. This was an internet find. Traveled 100 miles to purchase. Had some trouble Overall, sales staff was great. Very personable and knowledgeable. This was an internet find. Traveled 100 miles to purchase. Had some trouble with financing. Financing approval was obtained prior to travel but was not allowed to use it. This forced the use of dealer financing and a higher dealer rate or walk away (100 miles) empty handed. The was the fault of the dealership, lender and us for not providing/obtaining information prior. I felt Dan Kocer's scare tactics to up sell the extend warranty was the biggest disappointment. Displaying a two foot long brochure and asking $3000 now or $9000 later after the loan terms were established is not a great way to up sell. It might be a valuable offer but the way it was presented was in poor taste. Sam Castelli was very responsive to email inquiries and phone calls. Demetrius Johnson went out of his way to take care of us, including a shrimp dinner a good conversation while we waited for the car to be detailed. His 5 star effort made this car purchase experience 4 stars instead of 2. Overall I would recommend this dealership if Demetrius is there to help. Just arrive early and on a business day to ensure you have time to work with your own lender. ** Small recommendation to the dealership: Fill the gas tank. It's $30! Don't make people drive away with a quarter tank and have to fill it up before they get home. More

Report | Print

Great VIP treatment Demitruis Johnson was knowledgeable, polite and very easy to work with. Dan the finance guy really knows his stuff and it was the overal BEST care bu Demitruis Johnson was knowledgeable, polite and very easy to work with. Dan the finance guy really knows his stuff and it was the overal BEST care buying experience we have ever had! More

Report | Print

Friendly people Demetrius was very kind and helpful. He answered all of our questions. He helped us guide through the purchase of our vehicle. I would recommend anyon Demetrius was very kind and helpful. He answered all of our questions. He helped us guide through the purchase of our vehicle. I would recommend anyone going through process of buying a car go to him. More

Report | Print

Great, Easy way to buy a car. Great to deal with. No Nonsense,Straight up car purchase. Called from the cities at 2 pm, confirmed the car was in stock, left my home at 3 pm, drove Great to deal with. No Nonsense,Straight up car purchase. Called from the cities at 2 pm, confirmed the car was in stock, left my home at 3 pm, drove an hour, made the deal, had the car back home by 8 pm. I am a Luther Fan after visiting all different dealerships. Park Place was worth the drive. More

Report | Print

Got a Tiguan When researching our next car purchase, we stopped by Park Place two times. Frank helped us the first time and Ryan helped us the second time. Even When researching our next car purchase, we stopped by Park Place two times. Frank helped us the first time and Ryan helped us the second time. Even though we said up front that we were just looking and researching, not buying, they both were generous with their time and allowed us to look at and test drive vehicles. When we settled on a make/model, a few weeks later, we came back to Park Place. Neither Frank nor Ryan were working. Demetrius helped us test drive a couple more vehicles and then purchase a 2013 Tiguan. It was a good experience and we are loving the car. Thanks guys. More

Report | Print

Looking for used, bought new We were looking for a certified used vehicle and ended up buying 2017 model. We are very pleased with the vehicle. My only comment on the experience We were looking for a certified used vehicle and ended up buying 2017 model. We are very pleased with the vehicle. My only comment on the experience is that I thought there would be more of a search for what we thought we were looking for rather than within just the local inventory. We did not have an immediate need for a vehicle so thought the sales staff would take the time to make a wider search than just from the lot. Overall this is the second vehicle purchase we have made at this dealership and have always felt the service and experience was suited to the quality of vehicles sold. More

Report | Print

Very courteous, knowledgeable, and professional. Demetrius knew his products very well, and was courteous and professional. We loved his fur hat. We purchased the Aura MD and were very satisfied with Demetrius knew his products very well, and was courteous and professional. We loved his fur hat. We purchased the Aura MD and were very satisfied with our experience. More

Report | Print

2014 A6 purchase Great customer service and have high quality inventory. Knowledgable sales staff and fair prices. This is our second purchase from this dealership a Great customer service and have high quality inventory. Knowledgable sales staff and fair prices. This is our second purchase from this dealership and have had excellent experiences with the Service department as well. More

Report | Print