Denise Anderson
Denise Anderson at Metro Ford of OKC

Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
256 Reviews

Dealership Experience

4 yrs, 3 mos

Languages Spoken

English English

4.6

256 Reviews

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256 Reviews of Denise Anderson

May 19, 2025

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Employee Rating

Thank you for the prompt service and customer care. Denise takes great care of my vehicle. More

by JAY.DOONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Thank you, Jay! We’re glad to hear Denise is taking great care of you and your vehicle. We appreciate your kind words!

May 19, 2025

Dealership Rating
Employee Rating

A dealers service department is a factor in where we purchase a vehicle. We are pleased with Metro's service and will play a part when we are ready to purchase another vehicle. I highly recommend Deni More

by tfreeman5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Thank you for your thoughtful feedback! We’re glad to hear Denise and the service team made a great impression. We look forward to helping you again when it’s time for your next vehicle!

May 17, 2025

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Employee Rating

When they sell you a vehicle , they tell you can get a loaner car when you bring in vehicle for service but they never have one and have a waiting list for a loaner. More

by GM7505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Martinez

May 19, 2025

Metro Ford of OKC responded

We apologize for the inconvenience and understand your frustration. We’re actively working to improve loaner availability and appreciate your patience in the meantime.

May 16, 2025

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Employee Rating

Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!

May 13, 2025

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I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Metro Ford of OKC responded

Thank you for sharing! We’re glad we could get your oil change done in time before your trip. Safe travels back to New Mexico!

May 09, 2025

Dealership Rating
Employee Rating

AC still blows out right side heater on. Told Denise ask Jesus never heard back. More

by kward10
Workmanship
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Service Communication
Recommend Dealer
No

April 30, 2025

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Bought used pickup from Metro Ford and 2 days later transmission went out. They replaced it for no charge. Maybe legally they had to, I t don’t know, but they did it without any hassles and even gave More

by BARRYWARD828
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 08, 2025

Metro Ford of OKC responded

Thanks for the honest feedback, Barry! We're glad we could make things right quickly and hassle-free—and happy to hear the loaner helped while your truck was being repaired.

April 28, 2025

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Employee Rating

I was very pleased with the sales and service I have received from Metro Ford of OKC More

by CHARLESHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 25, 2025

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Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 29, 2025

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 23, 2025

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Employee Rating

Fast service and up front of the problem that you might have with your vehicle. More

by mariod121229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Metro Ford of OKC responded

Thank you! We're glad to hear you experienced fast and transparent service. We appreciate your trust in us!

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