Denise Anderson
Denise Anderson at Metro Ford of OKC

Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
260 Reviews

Dealership Experience

4 yrs, 4 mos

Languages Spoken

English English

4.6

260 Reviews

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260 Reviews of Denise Anderson

June 13, 2025

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Employee Rating

They made a recall repair on my vehicle but the same problem still exists. I'm not sure if anything was done or not More

by MARCRANDALL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2025

Metro Ford of OKC responded

Thank you for bringing this to our attention. We’re sorry to hear the issue is still happening after the recall repair. Please contact us so we can take another look and make things right.

June 08, 2025

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As usual, everyone professional, helpful, and kind. Brian Chan very knowledgeable, and probably the main reason I keep coming back! He never stops helping me find what I want and is very detail orient More

by splaw1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Metro Ford of OKC responded

Thank you so much! We're thrilled to hear Brian and the team continue to impress. We truly appreciate your loyalty—Go Metro!

June 04, 2025

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Super easy to submit a service request through their website. I scheduled an oil change online and really appreciated the convenience of their mobile service—they picked up my vehicle, completed the ser More

by joseph.b.jarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Metro Ford of OKC responded

Thank you for the fantastic review! We're glad our online scheduling and mobile service made everything easy and convenient for you.

May 30, 2025

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The overall service was great, however, they need more help with answering phones and texts. It’s always a bit tough to speak with an actual person because of the constant phone tag. The idea of reaching More

by mariahwarren2013
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Metro Ford of OKC responded

Thank you for the feedback! We’re glad you had a great service experience and appreciate your suggestion to improve phone and text communication.

May 19, 2025

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A dealers service department is a factor in where we purchase a vehicle. We are pleased with Metro's service and will play a part when we are ready to purchase another vehicle. I highly recommend Deni More

by tfreeman5355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Thank you for your thoughtful feedback! We’re glad to hear Denise and the service team made a great impression. We look forward to helping you again when it’s time for your next vehicle!

May 19, 2025

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Thank you for the prompt service and customer care. Denise takes great care of my vehicle. More

by JAY.DOONER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Thank you, Jay! We’re glad to hear Denise is taking great care of you and your vehicle. We appreciate your kind words!

May 17, 2025

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When they sell you a vehicle , they tell you can get a loaner car when you bring in vehicle for service but they never have one and have a waiting list for a loaner. More

by GM7505
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Martinez

May 19, 2025

Metro Ford of OKC responded

We apologize for the inconvenience and understand your frustration. We’re actively working to improve loaner availability and appreciate your patience in the meantime.

May 16, 2025

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Employee Rating

Good guy, always has a dad joke ready and won't sugar coat it. Tells it like it is. Saved a kitten on Sunday from a pitbull. Delivered a baby right after that. What a guy. More

by jimmyhennesey
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

Metro Ford of OKC responded

Wow, Jimmy—that’s quite the day! Sounds like an all-around hero with a great sense of humor. We appreciate your business and look forward to our next chance to serve you. Thanks for sharing!

May 13, 2025

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I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2025

Metro Ford of OKC responded

Thank you for sharing! We’re glad we could get your oil change done in time before your trip. Safe travels back to New Mexico!

May 09, 2025

Dealership Rating
Employee Rating

AC still blows out right side heater on. Told Denise ask Jesus never heard back. More

by kward10
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 04, 2025

Metro Ford of OKC responded

We're sorry to hear this issue is still ongoing. We’ll look into it right away and make sure someone follows up with you promptly.

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