Denise Justice
Denise Justice at Mercedes-Benz of Arcadia
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Denise Justice | Page 3

Internet & Fleet Sales

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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5.0
89 Reviews

Prior to my career in the automobile business I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.

Languages Spoken

English English

5.0

89 Reviews

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89 Reviews of Denise Justice

November 26, 2022

Dealership Rating

My favorite salesperson is back! I spoke to Denise Justice about my lease end recently and she’s just as amazing as she is as when she left. Always good to see her, can’t wait for my More

by Jlopez97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Chia

Nov 28, 2022

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

November 10, 2022

Dealership Rating
Employee Rating

Based on such high accolades from a coworker who purchased an S-Class from Denise, I scheduled an appointment to meet and see if Denise could help me with my next New Car. I've never been more impr More

by TV Safety
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 15, 2022

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

November 06, 2022

Dealership Rating
Employee Rating

Denise Justice, will, I promise, give you the most satisfying car dealer experience you ever had. I know the bar is low. But be sure to ask for Denise. This was not a paid political announcement. More

by #dbconover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2022

Mercedes-Benz of Arcadia responded

Hello there! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

July 25, 2020

Dealership Rating
Employee Rating

Had an amazing experience at Rusnak Mercedes especially during this whole pandemic the process was fast and easy. Denise Justice she was amazing, thank you candy benavidas for recommending me to this deale More

by darlene.michelle
Recommend Dealer
Yes

Other Employees Tagged: Perry Dong, Candy benavidas

Jul 25, 2020

Mercedes-Benz of Arcadia responded

Darlene, Thank you so much for taking the time to share your amazing experience working with our team. We will be sure to thank Denise for her care. Congratulations on your Mercedes-Benz GLE 53 AMG! We hope you are enjoying it and we hope you have a wonderful day!

July 18, 2020

Dealership Rating
Employee Rating

Did not return my calls at all I found Denise Justice from DealerRater. She seems to have a lot of good reviews so I decided to give her a call. I spoke to her over the phone about More

by econ5853
Recommend Dealer
No
Aug 02, 2020

Mercedes-Benz of Arcadia responded

Hello, I am concerned to learn about your disappointment regarding our level of communication. Please reach out to me so that we can address your questions. I look forward to connecting with you. Best, Allen H. General Manager ahsiang@rusnakautogroup.com 101 N. Santa Anita Ave • Arcadia, CA 91006 https://www.rusnakarcadia.com/

July 11, 2020

Dealership Rating
Employee Rating

Denise Justice was impeccable to say the least! She was very helpful, informative, and patient with my husband and I for our lease purchase. We drove all the way from LA to Arcadia, and it was well worth t More

by Brittany :)
Recommend Dealer
Yes
Jul 12, 2020

Mercedes-Benz of Arcadia responded

Congrats on your GLC Coupe, Brittany! We will be sure to thank Denise for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 22, 2020

Dealership Rating
Employee Rating

This is my second vehicle purchase/lease with Rusnak! Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the e More

by byxzyx-gejxy0-kEwnyt
Recommend Dealer
Yes

Other Employees Tagged: Perry Roeder

Jun 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and that Denise has always been patient, professional, and courteous. We are also glad to know that Perry has been helpful. We value you driving the distance to see us and we look forward to any future visits

April 29, 2020

Dealership Rating
Employee Rating

Very professional and accommodating. We have had issues with dealers in the past and we were very apprehensive about the process but their team made it easy and convenient even delivering the car to our ho More

by h.cisneros8
Recommend Dealer
Yes

Other Employees Tagged: Willy Chia, Andy Tan

Apr 30, 2020

Mercedes-Benz of Arcadia responded

Thank you for the kind words! We hope to see you again in the future.

March 02, 2020

Dealership Rating
Employee Rating

Denise made the entire process from beginning to end as simple as possible. She treated me like a VIP during the entire experience and set the bar very high for a car buying experience. It will be hard for More

by armani.morris
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

Mar 03, 2020

Mercedes-Benz of Arcadia responded

Armani, Thank you so much for your great feedback for Denise. It is wonderful to know of your strong recommendation. We really appreciate your kind comments and hope you enjoy our vehicle. Congratulations!

February 21, 2020

Dealership Rating
Employee Rating

I have been working with Denise since 2014. She is thorough, kind, goes the extra mile, always takes care of me and my family and I could not recommend her more highly! More

by envproni
Recommend Dealer
Yes
Feb 22, 2020

Mercedes-Benz of Arcadia responded

Denise is going to love learning that you are recommending here to your friends. Thank you for sharing your experience. We look forward to any future visits.

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