Denise Justice | Page 3
Internet & Fleet Sales
Mercedes-Benz of Arcadia
101 N Santa Anita Ave
Arcadia, CA 91006
Prior to my career in the automobile business I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.
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English
89 Reviews
Write a Review89 Reviews of Denise Justice
November 26, 2022
My favorite salesperson is back! I spoke to Denise Justice about my lease end recently and she’s just as amazing as she is as when she left. Always good to see her, can’t wait for my I spoke to Denise Justice about my lease end recently and she’s just as amazing as she is as when she left. Always good to see her, can’t wait for my next Mercedes. More
Other Employees Tagged: Willy Chia
November 10, 2022
Based on such high accolades from a coworker who purchased an S-Class from Denise, I scheduled an appointment to meet and see if Denise could help me with my next New Car. I've never been more impr purchased an S-Class from Denise, I scheduled an appointment to meet and see if Denise could help me with my next New Car. I've never been more impressed with such a worry free New Car Purchase. By far the happiest I have ever been with a New Car Purchase. Denise is such a Super-Ultra Professional and Patient person. More
November 06, 2022
Denise Justice, will, I promise, give you the most satisfying car dealer experience you ever had. I know the bar is low. But be sure to ask for Denise. This was not a paid political announcement. satisfying car dealer experience you ever had. I know the bar is low. But be sure to ask for Denise. This was not a paid political announcement. More
July 25, 2020
Had an amazing experience at Rusnak Mercedes especially during this whole pandemic the process was fast and easy. Denise Justice she was amazing, thank you candy benavidas for recommending me to this deale during this whole pandemic the process was fast and easy. Denise Justice she was amazing, thank you candy benavidas for recommending me to this dealer. I’m so happy with my GLE 53 AMG❤️ More
Other Employees Tagged: Perry Dong, Candy benavidas
July 18, 2020
Did not return my calls at all I found Denise Justice from DealerRater. She seems to have a lot of good reviews so I decided to give her a call. I spoke to her over the phone about I found Denise Justice from DealerRater. She seems to have a lot of good reviews so I decided to give her a call. I spoke to her over the phone about my intention to purchase or lease a new car (since my car lease was about to mature.) Denise said she will contact the leasing company to check for my car's residual value and call me back. She never called back. I called her twice afterward and left messages for her. She never returned my calls. Very disappointed in how she treated a potential customer. If she is selective with her customers, she could of tell me when we first spoke. Anyway, I leased my new Benz at another dealership 3 days afterward and was very happy with my new car sales. More
July 11, 2020
Denise Justice was impeccable to say the least! She was very helpful, informative, and patient with my husband and I for our lease purchase. We drove all the way from LA to Arcadia, and it was well worth t very helpful, informative, and patient with my husband and I for our lease purchase. We drove all the way from LA to Arcadia, and it was well worth the trip! She worked hard to get us exactly what we wanted. We got a GLC Coupe, & we're absolutely in love! We appreciate your life Denise!!!! When in doubt, Denise will help you figure it out!! Go! Go! Go! & see her, no matter what city you're in, it's worth the drive. What are you waiting for?!?!?! More
June 22, 2020
This is my second vehicle purchase/lease with Rusnak! Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the e Amid the pandemic, Denise Justice remained as patient, professional, and courteous as she was with my first purchase/lease. Words can’t express the extraordinary customer service she provided including helping me to search and find the perfect vehicle during these unprecedented times. Because of my positive experiences with Denise Justice and service department (Perry Roeder) I will hands down, continue to do business with and commute 30+ miles to purchase and service my Mercedes with Rusnak of a Arcadia, even tough though there is a dealership within 5 miles from my home.Thank you is not enough! More
Other Employees Tagged: Perry Roeder
April 29, 2020
Very professional and accommodating. We have had issues with dealers in the past and we were very apprehensive about the process but their team made it easy and convenient even delivering the car to our ho with dealers in the past and we were very apprehensive about the process but their team made it easy and convenient even delivering the car to our house out in Orange County! More
Other Employees Tagged: Willy Chia, Andy Tan
March 02, 2020
Denise made the entire process from beginning to end as simple as possible. She treated me like a VIP during the entire experience and set the bar very high for a car buying experience. It will be hard for simple as possible. She treated me like a VIP during the entire experience and set the bar very high for a car buying experience. It will be hard for me to use anyone else for my next purchase. 10/10 would recommend. More
Other Employees Tagged: Andy Tan
February 21, 2020
I have been working with Denise since 2014. She is thorough, kind, goes the extra mile, always takes care of me and my family and I could not recommend her more highly! thorough, kind, goes the extra mile, always takes care of me and my family and I could not recommend her more highly! More