![Denise Justice at Mercedes-Benz of Arcadia](https://cdn-user.dealerrater.com/images/dealer/11924/employees/fdf2380f51a7.jpg)
Denise Justice | Page 4
Internet & Fleet Sales
Mercedes-Benz of Arcadia
101 N Santa Anita Ave
Arcadia, CA 91006
Prior to my career in the automobile business I was with Nordstrom for nearly 20 years. Those years gave me a vast understanding of the importance of great customer service. Moving to the automotive industry as an Internet Manager in 2000 gave me the opportunity to bring everything I had learned about customer service to a business not always best known for it. I felt I had found my niche. I truly enjoy what I do; working with wonderful clients and the referrals they recommend to me is the best part of my job.
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89 Reviews
Write a Review89 Reviews of Denise Justice
February 14, 2020
I had an outstanding experience purchasing a G63 from Denise Justice. I carefully reviewed her client experience scoring prior to contacting the dealership. Denise exceeded all my expectations: she was Denise Justice. I carefully reviewed her client experience scoring prior to contacting the dealership. Denise exceeded all my expectations: she was well informed, authorized to make decisions, timely, fair, honest and made the experience actually enjoyable. Everything was as promised. She had all the paperwork ready and her finance department made no pressure add on sales,and had me out the door in less that 30 minutes! We are very happy with Denise and her team. They have repeatedly followed up to make sure all is as expected. This is a person of character, integrity, and worthy of your trust. More
February 10, 2020
Absolutely zero haggling, our dealer paid close attention to our requests and went above and beyond our expectations. I definitely recommend purchasing from Mercedes-Benz of Arcadia and I will purchase anoth to our requests and went above and beyond our expectations. I definitely recommend purchasing from Mercedes-Benz of Arcadia and I will purchase another vehicle here when the time comes. More
Other Employees Tagged: Andy Tan
February 03, 2020
I went to the dealer looking for a Mercedes c class and Denise made it possible for me to get an E300. Couldn’t do it without Denise help. Denise made it possible for me to get an E300. Couldn’t do it without Denise help. More
Other Employees Tagged: Willy Chia
December 31, 2019
I went to this dealership with low expectations and after working with Denise at Rusnak Arcadia she blew my expectations completely out of the water. I can express how grateful I was for her knowledge and in working with Denise at Rusnak Arcadia she blew my expectations completely out of the water. I can express how grateful I was for her knowledge and in all she assisted with in making the car buying experience nothing short of amazing. I have already dd refer her to anyone that I know and defin More
Other Employees Tagged: Andy Tan, Denise Justice
December 27, 2019
would like to thank Denise and Ken at Mercedes Benz of Arcadia for providing great service . Highly recommend them for your car service needs. Thank You for working with me. Arcadia for providing great service . Highly recommend them for your car service needs. Thank You for working with me. More
Other Employees Tagged: Ken Lau
December 16, 2019
Great experience This was the first dealership we visited after deciding to get into a GLS450 this year. We connected instantly with Denise, who was very professional This was the first dealership we visited after deciding to get into a GLS450 this year. We connected instantly with Denise, who was very professional and extremely patient with all our questions and concerns. We went in wanting to check out the car and see how my mom would like it. After going for a test drive, she fell in love with the car. Denise answered all of our questions and made us feel like we made the right decision. She was very response in communications and even delivered the car to our house a few days after we wrapped up the paperwork. More
November 12, 2019
My Loyalty Will Forever Be With MB of Arcadia Denise Justice made my car purchasing experience A1! She knew exactly what I wanted and got me a price beyond my expectations! Every family member or Denise Justice made my car purchasing experience A1! She knew exactly what I wanted and got me a price beyond my expectations! Every family member or friend I have sent over have nothing short of a wonderful experience with her. She pays attention to detail and really goes above and beyond to make you fall in love with Mercedes-Benz! All the worries you may have are answered. Yes Mercedes-Benz to some is a huge commitment but Denise will not pressure you unless you are 100% comfortable. She is one of a kind and MB of Arcadia/Rusnak is lucky to have woman! I love my new GLC!! More
September 04, 2019
Best, Quickest & Hassle-free purchase I’ve ever made Denise from this dealership is a straight up pro and ROCKED! Clean & super professional process with dialed in & knowledgeable personnel. Billy Kwan Denise from this dealership is a straight up pro and ROCKED! Clean & super professional process with dialed in & knowledgeable personnel. Billy Kwan kicked xxx too More
Other Employees Tagged: Billy Kwan
September 04, 2019
Top Notch customer Service & Knowledge of Car! Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welc Wow....Talk about service! Fell in love with a GLS 550 on the showroom floor and Sylvia Miranda made it happen the same day! She was so warm and welcoming to me and my family! We were connected with Denise Justice in Sales and it could not have been any smoother of a deal. Denise went above and beyond to coordinate with our crazy schedules to accommodate to our timeframe. Denise was so knowledgeable about the car and all of the settings! She took her time explaining everything to me and my family (including kids) ... even set the car up with me to make sure I understood. 100% World Class! Thank you! More
Other Employees Tagged: Sylvia Miranda , Sylvia Miranda
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