Denise Pendergrass-Esparza | Page 8
Service Manager
Gunn Honda
14610 W Interstate 10
San Antonio, TX 78249
114 Reviews
Write a ReviewDealership Experience
14 yrs
Industry Experience
17 yrs, 4 mos
114 Reviews of Denise Pendergrass-Esparza
October 08, 2018
Fast and incredibly professional service I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the expr I have visited Gunn's vehicle service a couple of times for routine engine diagnostics, and I was pleased each time. I was met by the Alexis, the express service advisor, who very quickly sent my vehicles off for diagnostics and sent me into the waiting room. The waiting room offered free coffee, krispy kreme donuts, wifi, tv, and a shuttle service to any part of San Antonio. My vehicle's miles were slightly out of warranty period but the dealership arranged almost free repair because the engine diagnostics light came up much earlier. This was a fine experience and I will take my Hondas for service at Gunn again in future. More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
October 02, 2018
Great trusteorthy service I’ve been a Gunn Honda customer since the 1980’s. They are trustworthy and thoughtful and provide excellent service. In fact, I originally chose them I’ve been a Gunn Honda customer since the 1980’s. They are trustworthy and thoughtful and provide excellent service. In fact, I originally chose them because of the quality of their service. This experience was no exception. I got a B-1 light on my Honda and called to ask what it meant. The services indicated were thoroughly explained and I was able to set up an appointment to have it done quickly. They gave me a good estimate of both price and time, as usual. I’ve sent them many friends as prospective customers and will continue to do so More
Other Employees Tagged: Manny Morin, Joe Toepfer , I really can’t remember names. Sorry!
September 28, 2018
Enjoy the no hassle Gunn Honda They don’t pressure you buy products you don’t want or need. Enjoy the service and sales department at Gunn Honda, they don’t pressure you to buy prod They don’t pressure you buy products you don’t want or need. Enjoy the service and sales department at Gunn Honda, they don’t pressure you to buy products you don’t need or want, thank you Gunn Honda. Praise Lord Jesus. More
Other Employees Tagged: Rosa Rodriguez, Antonio Decena, Sal Hernandez, Freeman Sparks, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
September 22, 2018
Appreciate the Service Denise greeted me with a smile, explained the services that my 2013 Honda would need, gave me an estimated time to complete work then delivered on tim Denise greeted me with a smile, explained the services that my 2013 Honda would need, gave me an estimated time to complete work then delivered on time. First time going to dealership and didn't feel like I was being sold something. Thank you Denise. More
June 05, 2018
Honest and fair Hands down; Best dealership for military members for pricing and satisfaction in workmanship. Hard to find these days with all the other dealerships t Hands down; Best dealership for military members for pricing and satisfaction in workmanship. Hard to find these days with all the other dealerships trying to hide behind fake advertising. More
May 15, 2018
excellent work very good customer service.always very supportive, know their work.Always very courteous. Always feel very good whenever go there. Always on time ser very good customer service.always very supportive, know their work.Always very courteous. Always feel very good whenever go there. Always on time service.some times very quick. More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
April 18, 2018
Great Service Gunn Honda staff always provide wonderful service. Service manager Johnny kept me informed of progress of my vehicle’s service & delivered as promise Gunn Honda staff always provide wonderful service. Service manager Johnny kept me informed of progress of my vehicle’s service & delivered as promised. Thank you! More
April 15, 2018
Professional as usual. Pulled up and went through what needed to be done including can they install new plate lights in which I had brought the replacements with m as usual. Pulled up and went through what needed to be done including can they install new plate lights in which I had brought the replacements with me. That was done on the spot. Service wait was reasonable somewhat but they knocked off $20 on the alignment service bc my Fit only had that in the front for some reason. Let me use the 10% coupon w/no problem also. Only thing I thought pricepoint for a new parking light was bit too dear... More
Other Employees Tagged: Rosa Rodriguez, Michael Lents, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague, thewoodagency ., Jermaine Rogers
April 15, 2018
Front license plate bracket installed and inspection. I just moved to TX and they were so helpful with getting my registration inspection completed, a front plate bracket added and helped me with informat I just moved to TX and they were so helpful with getting my registration inspection completed, a front plate bracket added and helped me with information on where to locate the closest tag and title location. More
Other Employees Tagged: Rosa Rodriguez, Parish Malone, Manny Morin, Donny Penn, Joe Toepfer, Monica Valague
March 20, 2018
Efficient and responsive service level Visited Gunn for passenger side air bag recall Replacement. See team was courteous, friendly, and fast. Truck was serviced and ready ahead of schedu Visited Gunn for passenger side air bag recall Replacement. See team was courteous, friendly, and fast. Truck was serviced and ready ahead of schedule. Very happy with service. More

