Dennis Adams | Page 3

First time buying a car and the experience could not have been easier or more enjoyable thanks to the wonderful staff and management at Mercedes-Benz of Paramus! Dennis Adams and David Wong were incredibly been easier or more enjoyable thanks to the wonderful staff and management at Mercedes-Benz of Paramus! Dennis Adams and David Wong were incredibly polite and professional and I will be referring all friends and family to purchase their cars from this store in the future. More

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Majid was amazing throughout the entire purchasing process!! Helped me figure out the details of deal from beginning to end. Was upfront with everything and played no games. Also, touch base with me a process!! Helped me figure out the details of deal from beginning to end. Was upfront with everything and played no games. Also, touch base with me after purchase to make sure all was well. Thank you for a pleasant car buying experience. Would highly recommend. Juan in finance and John sales representative also assisted with the deal and were helpful. More

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The worst customer service ever !!Punch of crooks and The worst customer service ever !! Punch of crooks and professional GANGSTERS, they’re the greatest @ giving u the runaround.. @ the end they tried The worst customer service ever !! Punch of crooks and professional GANGSTERS, they’re the greatest @ giving u the runaround.. @ the end they tried to get someone speaks my own “ language “ to avoid fixing a dent on my 80k SUV it was there when I purchase the vehicle. They don’t even deserve one star . More

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do not go to this dealership. The finance representatives scam people on maintenance packages and ask for first monthly payments when actually reflecting at due at lease signing. You end up p representatives scam people on maintenance packages and ask for first monthly payments when actually reflecting at due at lease signing. You end up paying more than you should. Stay away from these unethical individuals. More

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David Wong recently helped me find the car of my dreams! He was patient, helpful, and extremely knowledgeable about all the cars. I could not recommend him enough! Thank you David! Dennis Adams was excel He was patient, helpful, and extremely knowledgeable about all the cars. I could not recommend him enough! Thank you David! Dennis Adams was excellent and willing to work with me to make a deal! I was able to get my car right away with all the amazing details explained to me. Thank you both for helping me find my dream car! More

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Horrible experience! I have never been so humilated by any car dealer in my live. On Saturday when waiting for service I asked the manager to switch TV channel to watch LI I have never been so humilated by any car dealer in my live. On Saturday when waiting for service I asked the manager to switch TV channel to watch LIVE Presidential public announcement regarding coronavirus on Saturday March 14, 2020. After several managers couldn't make their minds as to the fact how to accommodate my wish I was finally confronted by the general store manager who treated me like I wasn't welcomed there. And the comment made by one of the employees (apparently not a Trump fan) was less than appropriate. I can understand that Lithia Motors Inc. is not a supporter of our President but we have one President at the time and we should honor this tradition. Period. God Bless America and SHAME, SHAME, SHAME on Lithia Motors Inc. and SHAME, SHAME on Mercedes of Paramus! Waiting for formal apology from the corporate... More

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The worst experience when it comes to servicing a high end vehicle. Stay away will rob you blind. Tell you you need things that are not even needed. Even the service director Don is too comfy to talk to end vehicle. Stay away will rob you blind. Tell you you need things that are not even needed. Even the service director Don is too comfy to talk to customers that spend money in his shop. Take your business to Englewood. More

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New Owner New owners are horrible. Manager actually told me that I hadn’t bought the car from them. I purchased 7 cars from Prestige Mercedes. Benzel Busch M New owners are horrible. Manager actually told me that I hadn’t bought the car from them. I purchased 7 cars from Prestige Mercedes. Benzel Busch Mercedes in Emglewood has been a pleasure for servicing car. I would NEVER purchase car from Mercedes Paramus. More

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It was a pleasure to work with Jeff. He made us feel comfortable, and answered all our questions and concerns with a friendly disposition. We never felt like he was “pushing” a sale, we felt like we wer comfortable, and answered all our questions and concerns with a friendly disposition. We never felt like he was “pushing” a sale, we felt like we were in good hands. Meeting Jeff’s wife was the cherry on top ! More

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JeffJin, Brian, and Dennis make a wonderful team at Mercedes Benz of Paramus, New Jersey. They worked hard answering all the questions we had while getting our new car. Mercedes Benz of Paramus, New Jersey. They worked hard answering all the questions we had while getting our new car. More

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