Dennis Adams
Dennis Adams at Mercedes-Benz of Paramus
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Dennis Adams | Page 2

General Sales Manager

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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2.8
48 Reviews

Dealership Experience

6 yrs, 2 mos

2.8

48 Reviews

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48 Reviews of Dennis Adams

May 04, 2022

Dealership Rating
Employee Rating

This dealership is very nice and friendly. The service team helped my car and explained to me what they did to my car before giving it back More

by Shy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli, Carlos Perez, Teresa Zarour, Dan Raspanti , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas

May 05, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is very nice and friendly. We're glad to know that our service team was so helpful and you're pleased with everything. Thanks!

April 20, 2022

Dealership Rating
Employee Rating

Great service - much appreciated. Thank you for all the help. I will be back for more service More

by BillHeller10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ashley James

Apr 21, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your wonderful 5-star rating. We really enjoy hearing that our service team was very helpful and we'll look forward to helping you again with any future needs.

March 30, 2022

Dealership Rating
Employee Rating

Great service had a great experience Onix was great and made me feel like family More

by waldemarwyszomierski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2022

Mercedes-Benz of Paramus responded

It' nice to hear that our team made sure you had a great experience and they made you feel like family. Thanks!

March 14, 2022

Dealership Rating

Helpful with all questions asked. From start to finish it was a pleasant experience for us. More

by MIKEKANE01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team was so helpful from start to finish and you had a very pleasant experience. Thanks!

March 11, 2022

Dealership Rating
Employee Rating

Teresa is very helpful and super kind :) It’s a pleasure to come to this dealership ! More

by CGRANOSKI9393
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Cocco, Teresa Zarour

Mar 12, 2022

Mercedes-Benz of Paramus responded

We really enjoy hearing that Teresa is very helpful and super kind. It's also nice to know that your visit with us was a pleasure. Thanks!

March 11, 2022

Dealership Rating
Employee Rating

The car came back to me in nicer condition, engine and body than I anticipated. More

by GORHAM.CAROLYN
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli, Carlos Perez, Teresa Zarour, Dan Raspanti , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas

Mar 12, 2022

Mercedes-Benz of Paramus responded

We're so glad to know that our team exceeded you expectations! Thanks for your very kind remarks.

March 22, 2021

Dealership Rating
Employee Rating

Stay as far away as possible. They will sell your contact information to third party xxxxxxxx. No matter how many times you ask them to stop they won't. They must be hungry for money. More

by Unsatisfied
Recommend Dealer
No
Apr 08, 2021

Mercedes-Benz of Paramus responded

Good afternoon. Please note that we do not sell our client’s information to third parties. We share with our parent company, Mercedes Benz USA and Mercedes Benz Financial. If you have any further questions or concerns please feel free to contact us.

Apr 08, 2021

Unsatisfied responded

Then please explain why the name of your Manager is on the solicitation? Then you can explain how they have my email address and phone number.

January 05, 2021

Dealership Rating
Employee Rating

The worst ever. Bought car in July. No tags or registration. Says that I owe money for taxes but can't provide proof. STAY AWAY More

by Rmother222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Omar Robinson, Elka

Jan 06, 2021

Mercedes-Benz of Paramus responded

Good morning. Please note that we received your plates and registration on November 4th and you were informed of the difference in sales tax. Because you are a resident of PA, there is a 2% difference in sales tax, in which we made you aware of. We in fact have documentation from Motor Vehicle showing the amount of sales tax you were charged. Please reach out to us should you have any further questions. - The Mercedes-Benz of Paramus Team.

Jan 06, 2021

Rmother222 responded

Good morning, I have asked several times for the documents to be sent to me. To date i have not received a response

Jan 09, 2021

Mercedes-Benz of Paramus responded

Good afternoon, we have provided a copy as you requested. Thank you.

Jan 11, 2021

Rmother222 responded

Yes, but the fact that it took 3 months is completely unacceptable. I'd made several attempts to get this resolved and was told that they could not send me proof of the additional taxes from the DMV in Pennsylvania. I made it clear from the beginning that I would pay the additional $875.00 once you provided proof. It took 3 months to resolve an issue that could have been resolved in a matter of a week or two. Based on the previous reviews regarding other sales and service this is pretty common. I just wish I had taken time to read and do research prior to purchasing. Maybe this will serve as a warning for future customers.

November 10, 2020

Dealership Rating
Employee Rating

First time buying a car and the experience could not have been easier or more enjoyable thanks to the wonderful staff and management at Mercedes-Benz of Paramus! Dennis Adams and David Wong were incredibly More

by AinsleyNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Wong

Nov 10, 2020

Mercedes-Benz of Paramus responded

Thank you so much for choosing Mercedes-Benz of Paramus for your first vehicle purchase! We're glad to hear that Dennis and David provided you with five-star service during your visit, and we appareciate the recommendation to family & friends. Thanks again and we'll see you next time!

September 20, 2020

Dealership Rating
Employee Rating

Majid was amazing throughout the entire purchasing process!! Helped me figure out the details of deal from beginning to end. Was upfront with everything and played no games. Also, touch base with me a More

by MichelleP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Majid

Sep 21, 2020

Mercedes-Benz of Paramus responded

Michelle, we truly appreciate you taking the time to provide your feedback! We're happy to hear our team went above and beyond to make sure your experience was a good one!

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