15 Reviews of Dennis Calcaterra
May 01, 2024
Worst of the worst . .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a s .. not only do they price gouge like most dealerships but they lie which is even worst. I will never return. First off I dropped off my suv for a starter.. they quoted $400.99 for parts and $554.97 for labor $1082.59 after fees,Every shop I called in Ocala was under $600 out the door. After my wife received the quote i had called Palm chevy to get a breakdown of the pricing and was connected to a very rude sarcastic I hung up, called back and asked for management, supposedly spoke to a manager. I explained that I was disgusted with the service and he apologized profusely. I told him I was just going to pick up my suv and take it elsewhere. He told me about the diagnostic fee and that he was going to waive the fee and let me come take my car. The tow company got there to take it and they went back on there word and refused to let my car go without paying the fee. I told them I talked to management and they waived it. They called me a lier and said they asked everyone... if that was the case they would have found out who told me it was waived. So I had no choice but to pay the fee even tho they didn't do anything. If your a fan of getting ripped off and lied too this is your place!! But if you want real service that will do the job for half the cost and a million times better service call Checkmate auto repair 3527320070. great service great prices great people. Don't waste your time and money on crooks More
Other Employees Tagged: John McMichael, Jeremy Grey, Brandon Maynard, Rick Davis, Jason Sanabria, Scott Mills, Mike Gonzalez, IL Park, Mike Amey , All the management here lie!
May 01, 2024
We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. The people there are professional and always helpful. More
Other Employees Tagged: Jeremy Grey, Franchesca Stone, Mike Amey
April 26, 2024
My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their meeting until approximately 08:10. I feel as if this is an inappropriate time for a meeting. More
Other Employees Tagged: Jonathan Degroot
April 20, 2024
Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! one let us know anything . Frustrating! More
Other Employees Tagged: Scott Kelly
April 08, 2024
They take care of your car, but I hate the robot answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. More
Other Employees Tagged: Jeremy Grey, Franchesca Stone, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly
April 03, 2024
I always receive the best service when I get my truck serviced. I would definitely recommend their service to anyone. serviced. I would definitely recommend their service to anyone. More
Other Employees Tagged: Jeremy Grey, Franchesca Stone, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly
April 03, 2024
Very good sales man Brandon. Really made the whole thing easy as could be with the purchase of my new truck. Really made the whole thing easy as could be with the purchase of my new truck. More
Other Employees Tagged: Brandon Daniels
February 04, 2021
Very disappointed in advertise price for oil change and bill. Advertised for my 2017 Silverado was $74.95. Bill ended up being $92. I believe false advertisement bill. Advertised for my 2017 Silverado was $74.95. Bill ended up being $92. I believe false advertisement More