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Franchesca Soto
190 Reviews
Dealership Experience
4 yrs, 7 mos
Languages Spoken
Spanish
190 Reviews
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190 Reviews of Franchesca Soto
August 21, 2026
I had an outstanding experience during my last service appointment at Palm Chevy. Franchesca was incredible from start to finish. She scheduled my appointment promptly returned my calls, and kept me infor appointment at Palm Chevy. Franchesca was incredible from start to finish. She scheduled my appointment promptly returned my calls, and kept me informed about the status of my vehicle throughout the service process. Her friendly attitude and hospitality truly stood out and made me feel valued as a customer. Great job Francesca. More
by takeramsingh001
Verified CustomerJune 04, 2026
Francesca has been our go to service provider who has consistently provided excellent, knowledgeable, reliable service to all our vehicles. She is always very friendly and accommodating. 10 stars! consistently provided excellent, knowledgeable, reliable service to all our vehicles. She is always very friendly and accommodating. 10 stars! More
by apriljoyp5
June 03, 2026
Franchesca is amazing! Always courteous, efficient, knowledgeable and most of all personable. She is such an asset to your team in the service department. Always courteous, efficient, knowledgeable and most of all personable. She is such an asset to your team in the service department. More
by NELSONDJM
May 30, 2026
I had a warranty issue with my tire on my new truck. A new tire was ordered. It took until 11am the next day for tire to come in. It was only 45minutes until I arrived to have the tire changed out. Then A new tire was ordered. It took until 11am the next day for tire to come in. It was only 45minutes until I arrived to have the tire changed out. Then I waited 3.5 hrs. Until the tire change took place. To me it should never take 3.5 hrs to take one tire off a rim and put on an other tire on. It's a good thing that the issue with the tire wasnt on a the highway. Something should be done about time management. It doesn't take 3.5 hrs to change a tire and get the customer back on thier way. Thank for your time. More
by wthoroman1
May 30, 2026
Great service and pleasant people, and very quick too. Love my chevy . very dependable an comfortable Love my chevy . very dependable an comfortable More
by markhavner
Other Employees Tagged: Dennis Calcaterra, Daniel Mullener, Scott Kelly
May 28, 2026
Bobbiesue is an excellent service advisor. I tell her what I need and she follows instructions to the letter. Always greets with a smile 😁. Hope to visit again in the future. I tell her what I need and she follows instructions to the letter. Always greets with a smile 😁. Hope to visit again in the future. More
by Joe D
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