Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 17

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
295 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 4 mos

Industry Experience

29 yrs, 1 mo

Languages Spoken

English English

German German

Employee Video

5.0

295 Reviews

Write a Review

295 Reviews of Dennis Epps

March 30, 2021

Dealership Rating
Employee Rating

Very friendly, and clean Mr Dennise took very good care of me , he was very patient and made sure that I received the best care possible and helped me get the car of my dreams More

by egjones910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2021

Dealership Rating
Employee Rating

Dennis was great in assisting me on my GLE purchase. He even assisted me at night way after business hours. I would recommend Dennis to anyone looking for a honest and very hard working sales rep. Thank More

by Bradley6170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Mercedes-Benz of Owings Mills! Thanks again for the recommendation, and have an amazing day!

March 13, 2021

Dealership Rating
Employee Rating

Exceptional Service during the entire process. Mr. Eppes went that extra mile to ensure that the delivery of my Mercedes was effortless. He is an outstanding representative of the vehicle and its performan More

by haperry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant, Mahaman Kold

Mar 15, 2021

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 09, 2021

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Employee Rating

Thank you Mr. Dennis Epps for the outstanding customer service. I was very thankful that you shared your knowledge and positively outrageous service about Mercedes Benz and life itself. Thank you . Thank More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant, Garen Tuniev

Mar 10, 2021

Mercedes-Benz of Owings Mills responded

Hi Jay, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing Mercedes-Benz of Owings Mills! Have a nice day!

February 16, 2021

Dealership Rating
Employee Rating

Thank you Mr. Dennis Epps for the outstanding customer service. I was very thankful that you shared your knowledge and positively outrageous service about Mercedes Benz. Your knowledge of how safe my CLA More

by Flygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Fader, Garen Tuniev

Feb 17, 2021

Mercedes-Benz of Owings Mills responded

We appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2021

Dealership Rating
Employee Rating

Mr. Epps was a pleasure to work with . He was extremely knowledgable and willing to go the extra mile to find the perfect car for me. He provided the most non-pressure and extremely flawless buying experie More

by chbcopeland
Recommend Dealer
Yes

Other Employees Tagged: Garen Tuniev

Feb 11, 2021

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2021

Dealership Rating
Employee Rating

Mr Epps was one of the most courteous and professional salesmen I have ever encountered. The services I have received at Mercedes-benz of Owings Mills has been and cintinues to be exceptional. Thank you More

by Lavoniareid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2021

Mercedes-Benz of Owings Mills responded

Thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2021

Dealership Rating
Employee Rating

Dennis, Paris and Garen were AWESOME! Dennis really listened to want I wanted and made the process easy. Garen was able to get me a great rate and really explained my options. Paris was very supportive More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garen Tuniev, Paris

Jan 22, 2021

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 10, 2020

Dealership Rating
Employee Rating

Dennis, Was a great pleasure to work with! His Dennis, Was a great pleasure to work with! His attention to detail and patience with his customers/clients are remarkable. Further, he knows ever More

by necolep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garen Tuniev, Brett Fader

Dec 13, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2020

Dealership Rating
Employee Rating

Phenomenal Salesman Dennis Epps, very patient and knowledgeable. A pleasure to work with will definitely comeback for my next car. And Queen Fran King finance manager was great! Hands down best exper More

by Cparkerkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! We hope to be of service to you again! Take care!

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