Robb Banks

Outstanding environment where everyone is 100% dedicated to your satisfaction from start to finish. You’re instantly greeted by a very professional individual who shows you exactly where you need to be and to your satisfaction from start to finish. You’re instantly greeted by a very professional individual who shows you exactly where you need to be and places you in the hands of their exceptionally knowledgeable teammates. They then ensure a smooth process of finding the car right for you and any other needs you may have. To top it off the paperwork process was by far the easiest document signing experience I’ve ever had and they made it so fast also. Rob, Dennis and Saad were a dream team who knocked it out of the park with their superb customer service. Truly a jaw dropping experience buying a car to say the least. More

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The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experience. More

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George Johnson my salesman was AWESOME & met my EVERY need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman Kola was very professional and pleasant and he explained everything in detailed. I was in and out of finance within 20 minutes. In addition, Mahaman gave me hard copies and a flash drive of my purchase! Bob Banks was friendly and he gave me a fair estimate for my trade in. Overall, Mercedes-Benz of Owning Mills is a great dealership in buying your next car and why the dealership and Team get a 5 Star! More

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I received a surprise text message with Lucy’s business card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. She truly made my surprise all the more fun because of her genuine care and enthusiasm. Lucy definitely exemplifies the principles of quality customer care by listening, asking questions, eagerly offering product knowledge, and following-up when she says she will. She makes customer care look easy. More

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I recently purchased a Mercedes from Andy, a fantastic salesman at the dealership. His customer service exceeded expectations, making the car-buying experience incredibly comfortable. Andy's knowledge and salesman at the dealership. His customer service exceeded expectations, making the car-buying experience incredibly comfortable. Andy's knowledge and approach were commendable, and he patiently guided us through the process. The entire staff, including the manager, exhibited kindness and professionalism, making our overall experience memorable. More

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My salesperson was Lucy Yun. She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle wit She was very helpful throughout the whole process and ensured that everything was very smooth. She was patient and was able to build us a vehicle with everything we wanted. Overall very happy. More

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Mercedes-Benz Benz of Owings is the best place to go and get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. More

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I am a used car salesman and i can honestly say that this is the first time i purchased a car and the salesman impressed me, he was going over the features of the vehicle and it was getting late, i said i ha is the first time i purchased a car and the salesman impressed me, he was going over the features of the vehicle and it was getting late, i said i had to go and he said no, let me show you this , LOL , i let him finish .Reza and Robb Banks made my first Mercedes-Benz purchase very relaxing . More

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Have bought several cars here and the service and professionalism are top notch. Will definitely buy from them again! professionalism are top notch. Will definitely buy from them again! More

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I have been purchasing cars from this dealership since 2005 and have always been given exceptional service. Reza Ghane was great in making us feel comfortable and important. He searched for what we asked 2005 and have always been given exceptional service. Reza Ghane was great in making us feel comfortable and important. He searched for what we asked for, and found it, and made the process easy. More

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