Dealer Reviews
Cars for Sale
Dealer Log In
Dennis Epps
Dennis Epps | Page 24
Sales & Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
292 Reviews
I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
29 yrs
Languages Spoken
English
German
Employee Video
292 Reviews
Write a Review
292 Reviews of Dennis Epps
May 30, 2019
Excellent service I usually don’t leave comments however, I would like to say how pleased I am with the service I received from Dennis Epps. He was professional, knowle I usually don’t leave comments however, I would like to say how pleased I am with the service I received from Dennis Epps. He was professional, knowledgeable and a pleasure to work with. More
by E. Jones
May 25, 2019
2020 GLE Dennis was extremely helpful and personable. The team at the dealership worked hard to get me the best deal and a fair value for my trade. I absolutel Dennis was extremely helpful and personable. The team at the dealership worked hard to get me the best deal and a fair value for my trade. I absolutely am thrilled to be back in a Mercedes and have found a dealership home for my needs. More
by lilredmare
Other Employees Tagged: Michael Fastman
May 17, 2019
Dennis Epps Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a ver Dennis was extremely professional, responsive and provided excellent customer service - he even delivered the car to me in Virginia. Buying was a very pleasant experience, and I truly appreciate everything he did to ensure I got the car I wanted. Thank you, Dennis! More
by Deborah S.
May 15, 2019
Dennis Epps Dennis is the epitome of a great customer service experience. He was professional, knowledgeable and made me feel like my concerns were very important Dennis is the epitome of a great customer service experience. He was professional, knowledgeable and made me feel like my concerns were very important to him. I would not hesitate to recommend him to anyone who was considering purchasing a new car. More
by Sdjones
May 13, 2019
Dennis was a great guy Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice a Dennis was professional in explaining the details of the vehicle and good person chat with didn't get bored while waiting. The transaction went nice and smooth. More
by Kumar
Other Employees Tagged: Fran M King
May 11, 2019
Great Experience I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purcha I am not one to write reviews but I had such an exceptional experience that I had to write a review. Dennis was great, I probably wouldn’t have purchased the car if not for Dennis. He was very knowledgeable about the car and didn’t put me under any pressure to buy the car. The atmosphere was casual and was like 2 people talking about a car. I will recommend Dennis everyday of the week and even on Sunday but think they are closed on Sunday. Ms King was also very nice. My experience was great all round. More
by Ola
Other Employees Tagged: Fran M King
April 30, 2019
Great Service! Dennis made the car buying experience wonderful, thoughtful, and easy. He knows his cars wells and it shows when you go on a test drive with him. Go s Dennis made the car buying experience wonderful, thoughtful, and easy. He knows his cars wells and it shows when you go on a test drive with him. Go see Dennis for your next car! More
by jmitch50
April 29, 2019
Dennis and Staff are terrific - highly recommended WOW - so easy to buy a car - Dennis, you are great and my husband and I thank you for such an easy transaction. Also, a super personality - THANK YOU WOW - so easy to buy a car - Dennis, you are great and my husband and I thank you for such an easy transaction. Also, a super personality - THANK YOU FOR EVERY THING - would purchase from you again. Thank you too Fran! More
by sueb
Other Employees Tagged: Fran M King
April 18, 2019
Consummate professional I just leased my 6th Mercedes, the others from other DC-area dealerships and representatives. I've used Owings Mills MB for service for the past year I just leased my 6th Mercedes, the others from other DC-area dealerships and representatives. I've used Owings Mills MB for service for the past year and was very happy with every transaction. Mr. Epps found me the exact car I wanted - there was only one in the country - and handled everything by phone or email. His ability and knowledge are superior, and his customer service peerless. I'll be seeing him every two years from now on. More
by Dan Bescher
April 15, 2019
Glad to have met him Dennis is a very friendly, professional, and very knowledgeable salesman. His vast knowledge and experience dealing with cars, helped to seal the dea Dennis is a very friendly, professional, and very knowledgeable salesman. His vast knowledge and experience dealing with cars, helped to seal the deal with my purchase. During the sales process I ran into several hiccups and Dennis was there to assist me along the way. I would give “two thumbs up” for him and would recommend him to others. More
by ratch333
Dealership Inventory (208 Vehicles)
