Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 23

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
297 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 5 mos

Industry Experience

29 yrs, 2 mos

Languages Spoken

English English

German German

Employee Video

5.0

297 Reviews

Write a Review

297 Reviews of Dennis Epps

August 31, 2019

Dealership Rating
Employee Rating

Top notch service. Very thorough and friendly! Buying a car can be a very stressful experience but Dennis takes away all the stress. His friendly, patient, professional manner made all the differen More

by Lora D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Lora, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2019

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Employee Rating

Excellent service Just brought home my third Mercedes at the beginning of the month. My salesman, Dennis Epps, goes above and beyond and has sold me all 3. I am very pa More

by MelissaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Mercedes-Benz of Owings Mills responded

Hi Melissah, thank you so much for your positive comments about Mercedes-Benz of Owings Mills. Safe travels!

August 06, 2019

Dealership Rating
Employee Rating

What a wonderful experience. The professional staff at this dealership are wonderful. They treated me with respect and valued my time as if it were their own. I was happy with More

by DeRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Fader

Aug 07, 2019

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 22, 2019

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Employee Rating

Great experience! Dennis was extremely knowledgeable about the car I was interested in. Fair price and didn't have to wait around the dealer for hours waiting on paperw More

by KBynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Mercedes-Benz of Owings Mills responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

July 17, 2019

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Employee Rating

Dennis- the one and only! This is the 2nd time I have purchased a car from Dennis. Actually, the reason I purchased from this dealership is only because of Dennis (there is on More

by Jdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

Jul 19, 2019

Mercedes-Benz of Owings Mills responded

Hello, we're glad you had such a wonderful experience with Dennis once again! We value your business and look forward to your next visit! Take care!

July 12, 2019

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Employee Rating

Great Service Everyone is helpful and respectful. I have been a customer of this dealership for many years. One of the reason I keep coming back is because of the More

by ajoseph57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

Jul 13, 2019

Mercedes-Benz of Owings Mills responded

Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

July 11, 2019

Dealership Rating
Employee Rating

Fantastic Experience Dennis was helpful, kind, knowledgeable the entire way during the buying process of my c63s. His professionalism is in paraelled. I highly recommend More

by Rinzler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team is available should you require any extra help. We hope to see you again soon!

July 06, 2019

Dealership Rating
Employee Rating

Great Customer Service so Far Dennis was a great sales Rep during the process and was just a good guy all the way around. Treated me very well, I would certainly recommend to anyon More

by Retired1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Fader

Jul 07, 2019

Mercedes-Benz of Owings Mills responded

We're happy to hear Dennis was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Owings Mills

June 26, 2019

Dealership Rating
Employee Rating

Mercedes-Benz of Owings Mills is Great! My boyfriend and I had the pleasure of working with Mr. Epps. He was friendly and extremely knowledgeable. We felt very confident with purchasing our More

by ashli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2019

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! We're happy to hear Dennis was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Owings Mills

June 25, 2019

Dealership Rating
Employee Rating

Painless My sales person (Dennis Epps), was personable and professional. He very informative and accessible. My experience with Mercedes-Benz of Owings Mills w More

by Fast 53
Recommend Dealer
Yes
Jun 26, 2019

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! We're happy to hear Dennis was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Owings Mills

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