Dealership Experience
9 yrs, 10 mos
434 Reviews
Write a Review434 Reviews of Dennis Matteau
August 29, 2018
It was great It was quick and everything was complete and finished faster than I expected. The staff was very friendly and very helpful. I would recommend this dea It was quick and everything was complete and finished faster than I expected. The staff was very friendly and very helpful. I would recommend this dealership. More
August 29, 2018
Review Sudden Seatbelt issue, new brakes, and inspection sticker. Infiniti kept my vehicle to investigate the problem I was having and ultimately replaced Sudden Seatbelt issue, new brakes, and inspection sticker. Infiniti kept my vehicle to investigate the problem I was having and ultimately replaced the unit for safety reasons. More
August 29, 2018
Qx 56 Good overall service and timely.....I have been going there for the last 4 yrs and I have had some issues with my vehicle . However, the service depar Good overall service and timely.....I have been going there for the last 4 yrs and I have had some issues with my vehicle . However, the service department is on top of there game and helped correct them. Overall, happy with the out come... More
Other Employees Tagged: Victor Burgos
August 29, 2018
HONEST SERVICE My service advisor Dennis always is able to find me the most cost effective way to keep my vehicle maintained and safe! Would definitely recommend to My service advisor Dennis always is able to find me the most cost effective way to keep my vehicle maintained and safe! Would definitely recommend to anyone in the area that wants quality work done to their vehicle! More
August 27, 2018
Top notch 5 Stars. Awesome experience top to bottom, very professional at all levels...high class customer service, spotless service bays and waiting area. This is the Awesome experience top to bottom, very professional at all levels...high class customer service, spotless service bays and waiting area. This is the second time using this dealership, never disappoints...loaner car had 600 miles on it....beautiful.. More
Other Employees Tagged: Victor Burgos , Victor Pena
August 26, 2018
Working with Dennis Dennis is very clear and helpful. He is knowledgeable and professional. I always appreciate his advice. He has helped me over several appointments and Dennis is very clear and helpful. He is knowledgeable and professional. I always appreciate his advice. He has helped me over several appointments and I feel he is truthful with his guidance. More
August 24, 2018
Oil change Overall great experience. The facility is top rate, the tech personnel are knowledgeable, clear and friendly. I have been a customer for many years Overall great experience. The facility is top rate, the tech personnel are knowledgeable, clear and friendly. I have been a customer for many years and wouldn’t go anywhere else. More
August 24, 2018
Dennis was very helpful and got me in and out. I appreciated the help I had while in the service office it was very nice and much appreciated. Dennis went above and beyond to make sure I was satisf I appreciated the help I had while in the service office it was very nice and much appreciated. Dennis went above and beyond to make sure I was satisfied. More
August 23, 2018
Tire Balance Service Came in with a horrible tire vibration. Went on a test drive with technician and they inspected everything. Resolved and verified that the problem wa Came in with a horrible tire vibration. Went on a test drive with technician and they inspected everything. Resolved and verified that the problem was fixed with road force balance. Great turnaround time, thorough inspection. More
August 23, 2018
Fantastic customer service My service was truly exceptional!! Dennis Matteau was fantastic in taking care of all my vehicle service questions and concerns. He also addressed an My service was truly exceptional!! Dennis Matteau was fantastic in taking care of all my vehicle service questions and concerns. He also addressed any issues that arose immediately with me which I extremely appreciate. I work in customer service in providing our clients the best service possible. In doing so, I distinguish that Dennis has an exceedingly amazing attribute in providing exceptional service and taking care of all the services needed for my vehicle. This service experience is 100% times better than my previous experiences for maintenance services at other Infiniti dealerships. More
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