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7 Reviews of Dennis Schlotfeld
April 17, 2024
The service was great. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. More
by DONN.WETMORE
Verified CustomerOther Employees Tagged: Dan Forrest, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer, Dominick Goad
Helpful 
March 26, 2024
They go out of their way to make their customers feel welcome and important. I would definately recommend them to other Jeep owners and I actually have. welcome and important. I would definately recommend them to other Jeep owners and I actually have. More
by carolmeekrn
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer, Dominick Goad
March 07, 2024
The service department is the best, they listened and were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. were professional yet like family I can't say enough of them, thanks again, my wife is in love with her jeep again. More
by PACIFICRIMEXC
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer, Dominick Goad
February 27, 2024
Worst service ever, I will not be returning. I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My I had to call for updates. They told me my parts where in and scheduled my appointment. I show up for my appointment and not all the parts are in. My repair takes more than a week, without a courtesy car offered. More
by AFANDTS
Other Employees Tagged: Kraig Westberg, Bridget Hofer , I spoke with a woman in parts. She is the one that said all of my parts where in.
February 02, 2024
I was without my truck for 2. 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wa 5 months the only updates I received were when I called to ask and then the tech didn’t even give the warranty company the right photos so I had to wait 3 more weeks just for the correct photos to be sent. This has by far been my worst experience at any dealership/shop and I will never be coming back or recommending Newberg dodge to anyone I know. More
by joe.d.carpenter28
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer , Alyssa Brown
January 01, 2024
Customer service is not much better than A computer. Support staff read from a script which does not help customers. Staff inability to read simple parts list cost two days this is has to be cleaned up Support staff read from a script which does not help customers. Staff inability to read simple parts list cost two days this is has to be cleaned up. While I understand, pricing issues, dealership needs to figure out how to reduce cost it customers. This will make you lose a lot of customers and respect those customers. More
by H.WHITFIELD
Other Employees Tagged: Dan Forrest, Omar Carranza, Mariah Telesa, Bridget Hofer , Alyssa Brown
December 18, 2023
15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More
by bai.mills11
Other Employees Tagged: Dan Forrest, Krystal Neligan, Ken Fisher, Gabe Roosevelt, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer , Alyssa Brown
