Denny Gates | Page 13

Wonderful Experience in purchasing a car. We have purchased 3 vehicles thru Gates. Our favorite dealer is Ralph Clement. He is friendly, informative and helpful. We enjoy a certain friendsh We have purchased 3 vehicles thru Gates. Our favorite dealer is Ralph Clement. He is friendly, informative and helpful. We enjoy a certain friendship with him and know many of the employees there. We have had great service and feel welcome every time we come thru the door. I would recommend Ralph Clement to my friends, and family any time as well as Gates. We have been treated like family since the first time we came there, and of course we know the Older Gates Family as well, so that is why we went there to purchase our vehicles, as we always get the service and deal we are looking for. More

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Professional and Positive I had been looking for a good deal on a toyota highlander for months. Martin, Rick, Chris, Ryan, and Denton were all class acts in my experience. They I had been looking for a good deal on a toyota highlander for months. Martin, Rick, Chris, Ryan, and Denton were all class acts in my experience. They worked well as a team. Martin was the sales-rep that I worked with the most. These folks are extremely friendly. The car was as it I expected. They were reasonable and I felt like saw me as an individual rather than a commission. I drove over 200 miles to get the car, but it was worth it. More

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CUSTOMER SATISFACTION IS GATE'S FIRST PRIORITY On December 2013, we purchased a used 2008 GMC Sierra from Gates. Over a 13 month period, we experienced several problems with the truck that were unf On December 2013, we purchased a used 2008 GMC Sierra from Gates. Over a 13 month period, we experienced several problems with the truck that were unforeseen at the time of purchase. We called our salesman, Ralph Clement and told him about our concerns. He related our conversation to his General Manager, Denny Gates who contacted us. Denny told us to come down and he would do his best to make sure we were satisfied. We met with Ralph who gave us all the information about the 2015 Nissan Rogue which turned out to be perfect for our needs. Even though we owed more on the truck than the Kelly Blue Book trade-in value, Denny approved the balance owed on the loan as the trade-in value and Nick Truax worked with us to make sure our monthly payment was what we had budgeted for. Denny and our team of Ralph and Nick went above and beyond what we believe any other dealership would have done to satisfy their customer. Vehicles come and go, however a dealership is only as good as the people who represent that dealership and the product that it sells. We know Gates GMC Nissan will be around for a long time making "Customer Satisfaction" their first priority. Thanks for caring. More

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Best Dealership to buy not one but two vehicles!!!! This review is to HIGHLY recommend any of Gates Dealerships. However, the one I ended up buying not one but two vehicles for my business from was Gate This review is to HIGHLY recommend any of Gates Dealerships. However, the one I ended up buying not one but two vehicles for my business from was Gates GMC Nissan. Yes, I bought two Nissan high top NV's. From my initial phone call to Mr Craig Gates, whom referred me to Mr. Denton Gates, and ultimately dealing with Mr. James Satalino and Nick Truax, all were extremely helpful and attentive to my needs. It was none stressful and not only would I recommend the Gates Family of Dealerships and any and all of the individuals I had the pleasure of dealing with, but I would and will be buying more vehicles from them as our business grows. Thank you, Craig, Denton, James and Nick!!! More

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Mr Lussier and Mr Truax I have purchased from Gates before and had a great transaction; but this was for a brand new vehicle -- wonderful experience -- Would highly recommend I have purchased from Gates before and had a great transaction; but this was for a brand new vehicle -- wonderful experience -- Would highly recommend to everyone! Miles of smiles More

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I was in need of trading in my current Nissan due to being close to over mileage, I was very pleased with the amount of time that was spend trying to get me another car, that I was happy with, and wo being close to over mileage, I was very pleased with the amount of time that was spend trying to get me another car, that I was happy with, and working with me on obtaining the monthly payments that I needed. I also considered re-financing another Nissan, that we own, and NIck was very helpful in going over the pros and cons of doing this. This is my fourth car purchased/leased from Gates, I feel very comfortable with them and I would recommend them to anyone looking for a vehicle. More

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After being in the car business for 37 years and knowing every in and out about customer service I have to rate the personnel at Gates Nissan the highest ratings possible. They go beyond the call of duty to every in and out about customer service I have to rate the personnel at Gates Nissan the highest ratings possible. They go beyond the call of duty to satisfy their customers. Brian was my salesman but Paul Bacon assisted on the sale. This is the second vehicle I have purchased from Brian and could not have been more pleased. Nick is also a professional at his position of F & I manager, Great guy to work with. As for Ryan, That's another story but won't go there Ha Ha, He was also GREAT. My Hat is off to all at Gates Nissan, Great job Guy's. Ken French More

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I have purchased numerous vehicles from the various Gates family over the years and returned for another great experience. They are very easy to deal with and make the car buying experience seamless. family over the years and returned for another great experience. They are very easy to deal with and make the car buying experience seamless. More

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THANKS TO EVERYONE FOR ONE OF THE BEST CAR PURCHASING EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN EXPERIENCES (EVER). LOVE THE JEEP. RESPECT YOUR SALES OPERATION. THANKS AGAIN JAY!!!!! STAY WARM !! -HUGH LOWENSTEIN More

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I can't thank the amazing team at Gates enough. I was very picky in what I wanted and they worked with me every step of the way to get me exactly what I wanted. The entire process was a great experie was very picky in what I wanted and they worked with me every step of the way to get me exactly what I wanted. The entire process was a great experience. They gave me a great price on my trade. Every person I met was friendly and personable. James Satalino was the best!!! He went above and beyond. I can't imagine buying a car from anywhere else ever again!!! More

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