Derby Monroe
Derby Monroe at Corwin Ford of Tri-Cities

Derby Monroe

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.4
93 Reviews
4.4

93 Reviews

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93 Reviews of Derby Monroe

June 28, 2025

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Employee Rating

I very satisfied with Fords work thank you Corwin Ford for taking good care of us. More

by ENRICKP62
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Recommend Dealer
Yes

June 25, 2025

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Not great communication. You told me I needed a new air filter. I thought that was odd because I bought the pickup from you 4 months ago. You did a hub recall now my brake More

by HELMSR
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Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

June 24, 2025

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Excelente servicio rápido y eficiente, muy amables con mucho respeto calidades en el servicio. Muchas gracias. More

by BARRAZA0424
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Recommend Dealer
Yes

June 20, 2025

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Took a very long time 5hrs to do a software update! I feel like the appointment should be 2 max More

by westcoast07uk
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Recommend Dealer
Yes

June 15, 2025

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The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl More

by Rich
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Recommend Dealer
No

June 14, 2025

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Journey was polite, courteous, informative, and 100% not annoying. Thank you! Get more sales/service with these qualities. More

by BIGBRET19
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Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco , Journey 5 stars

May 30, 2025

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Nice to have you come to our house to do the service. Thank you so much for this opportunity. More

by jcrr.ralston12345
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Recommend Dealer
Yes

May 21, 2025

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A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an More

by LIZABETH.ALEXANDER
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Doug Butler , Coraline?

May 08, 2025

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Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

by Rob K.
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Recommend Dealer
Yes

May 07, 2025

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Employee Rating

Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else More

by renojc
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Recommend Dealer
No
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