Derby Monroe
Derby Monroe at Corwin Ford of Tri-Cities

Derby Monroe

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.5
109 Reviews
4.5

109 Reviews

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109 Reviews of Derby Monroe

February 21, 2026

Dealership Rating
Employee Rating

Corwin Ford in Pasco is the very best. Highly recommended all of there departments. Best Service Possible. Pick up and delivery as well as Mobile Service are amazing. Especially for Seni More

by BARBKORTEN
Service Price Transparency
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Recommend Dealer
Yes

January 31, 2026

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Worked with Darby over the phone. She was very helpful and went the extra mile to accommodate our schedule. Jason, the technician, was very knowledgeable and went above and beyond to More

by Dave
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Recommend Dealer
Yes

Other Employees Tagged: Jason (mobile technician)

Jan 31, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 22, 2025

Dealership Rating
Employee Rating

Mykel was prompt, attentive, and courteous in his visit to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of man More

by WDAVIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 19, 2025

Dealership Rating
Employee Rating

This dealership has always been great to work with. I appreciate your time, willingness, and patience to work with people. Thank you. More

by BULLSNSPURS
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

November 10, 2025

Dealership Rating
Employee Rating

Service by Mykel was superb! He did a great job! Darby was also great at setting everything up! More

by GERARD_HEANEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mykel

Nov 10, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

November 07, 2025

Dealership Rating
Employee Rating

Good work and a fair price for coming to your home. They told me how much and was right. Thanks All, Mark More

by KINGMD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

October 04, 2025

Dealership Rating
Employee Rating

The service gentleman was fantastic and very knowledgeable. He arrived on time. cleanup was fantastic More

by CMANO
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

September 19, 2025

Dealership Rating
Employee Rating

Darby is exceptional, professional, kind and customer focused. Also, I will not respond to any more of these requests if you keep asking for an essay to complement someone. Please remove this field! More

by MERL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

September 12, 2025

Dealership Rating
Employee Rating

Micheal came out and worked on are car at our house. What a great guy. So nice and did a great job. What a great employee you have working for your company. Hope you can recognize him for his great serv More

by jdrk04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal service mechanic.

Sep 12, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

August 09, 2025

Dealership Rating
Employee Rating

They were punctual polite and not pushy. They came and completed the service in my driveway and saved me a lot of effort. Only bad thing I have to say is that their appointments are so far o More

by chris99336
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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