Always appreciate the maintenance service reminder.
Texting or phone call always works best. Thank you
Texting or phone call always works best. Thank you
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by STABER9216
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for letting us know that our text and phone reminders work well for you. We’re glad to make scheduling service for your Ford Explorer convenient. Please feel free to reach out when it’s time for your next maintenance.
Niko Armijo, General Manager
Tina was very helpful and my car was fixed very fast!
I'll recommend Corwin to my friends.
I'll recommend Corwin to my friends.
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by aigranja93
Verified Customer
Verified Customer
Other Employees Tagged:
Tina Beaver
May 20, 2026 -
Corwin Ford of Tri-Cities responded
We’re happy Tina provided prompt assistance and that your Ford was fixed quickly. Thank you for recommending us to your friends. We look forward to helping them as well.
Niko Armijo, General Manager
Great as always!
!! Will continue to use Corwin. Been using Corwin for 10 years now!
!! Will continue to use Corwin. Been using Corwin for 10 years now!
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by ADHARVEY1223
Verified Customer
Verified Customer
Service Price Transparency
May 09, 2026 -
Corwin Ford of Tri-Cities responded
We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next.
Niko Armijo, General Manager
Service was timely.
Delivery after servicing was nice, but driver left floor coverings and plastic bags in car.
Delivery after servicing was nice, but driver left floor coverings and plastic bags in car.
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by burdick2
Verified Customer
Verified Customer
Other Employees Tagged:
Tina Beaver
May 04, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for choosing Corwin Ford of Tri-Cities. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Niko Armijo, General Manager
Quick and easy to work with.
They got stuff done and made sure to take care of all my needs. Thank you.
They got stuff done and made sure to take care of all my needs. Thank you.
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by AJRACESTABLE
Verified Customer
Verified Customer
Other Employees Tagged:
Tina Beaver
May 01, 2026 -
Corwin Ford of Tri-Cities responded
We appreciate you sharing your experience. Our service team was proud to deliver smooth and efficient care for your F-350. Tina and everyone involved appreciated the opportunity to handle all your needs.
Niko Armijo, General Manager
I was very impressed on how quickly they were able to do
all the paperwork for the sale. I feel like there was no games played no back-and-forth. They were straight to the point and worked with me. The cus
all the paperwork for the sale. I feel like there was no games played no back-and-forth. They were straight to the point and worked with me. The customer service was excellent. José the sales rep that help us was absolutely the best
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by SUSAN.JENKS
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2026 -
Corwin Ford of Tri-Cities responded
Our team is pleased to know the paperwork was handled efficiently and without any back-and-forth. We’re glad our customer service felt straightforward and hassle-free. Josue will be excited to learn his efforts made such a positive impact.
Angela Hancock, Service Manager
Seamless!
Service was prompt, precise, accurate, Ford has been making travel , work, play, exciting for over a century!
Service was prompt, precise, accurate, Ford has been making travel , work, play, exciting for over a century!
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by AGP1960
Verified Customer
Verified Customer
Other Employees Tagged:
Tina Beaver
Apr 21, 2026 -
Corwin Ford of Tri-Cities responded
It’s great to hear the work on your F-150 was seamless, prompt, and precise. Thank you for noting how Ford enhances your travel, work, and play. We appreciate your five-star rating and look forward to assisting you again.
Angela Hancock, Service Manager
The scheduling for service was smooth and the service was
done to our satisfaction. I appreciate the communication throughout the service experience.
done to our satisfaction. I appreciate the communication throughout the service experience.
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by Alex
Verified Customer
Verified Customer
Service Price Transparency
Apr 20, 2026 -
Corwin Ford of Tri-Cities responded
Thank you for recognizing our smooth scheduling and clear updates during your Ford service. Tina and the service team are glad we met your expectations. We look forward to helping you again.
Angela Hancock, Service Manager
Terrible service.
Told me I needed an alignment urgently, along with many other things. After I went to Schwab to get my alignment I was informed that It was completel
Told me I needed an alignment urgently, along with many other things. After I went to Schwab to get my alignment I was informed that It was completely fine and I didn’t need one. They just try to scare you into spending money.
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by LYDIA9
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Corwin Ford of Tri-Cities responded
Lydia, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Angela Hancock, Service Manager
These guys always take really good care of me and explain
things well. And they made sure that my vehicle was done quickly and that the price matched the estimate.
things well. And they made sure that my vehicle was done quickly and that the price matched the estimate.
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by CRAIGMDICKINSON
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2026 -
Corwin Ford of Tri-Cities responded
Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Angela Hancock, Service Manager