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Doug Butler
Doug Butler at Corwin Ford of Tri-Cities

Doug Butler

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Doug Butler

April 19, 2026

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Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Doug Butler, Allan Cardenas, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Journey Dewey, Tina Beaver

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Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 09, 2026

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Employee Rating

Doug in service was great to work with, helped us every step of the way! Thank you Doug! More

by arturgorash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Apr 09, 2026

Corwin Ford of Tri-Cities responded

Doug’s dedication to guiding you through each step really stands out. We’re glad he made your Lincoln service smooth and straightforward. Thank you for the 5-star review and we look forward to assisting you again. Angela Hancock, Service Manager

April 04, 2026

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Employee Rating

They were accommodating and knowledgeable. Doug Butler was very informative and worked to accommodate my needs. More

by 4mlanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience. We’re glad Doug provided clear guidance and met your needs during your Ford Maverick service. We appreciate your trust and look forward to assisting you again. Angela Hancock, Service Manager

March 26, 2026

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Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Bender, Jesse Gutierrez, Juan Orozco, Janelle Foster, Nayeli Gonzalez, Allan Cardenas, Noah Benavides, Josue Alvarez, Tina Beaver

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Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

February 03, 2026

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Employee Rating

They were kind helpful in answering my questions about the pickup. And they took good care of me More

by jerryheimgartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Feb 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for the five-star rating. We’re glad Doug and the team could answer your questions and take great care of you during your Ford F-150 Hybrid service. We appreciate your feedback.

December 09, 2025

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Employee Rating

Always had a productive experience here. Doug had been fantastic at getting repairs approved thru our extended warranty and fixed quickly. More

by madmacks89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

December 07, 2025

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Employee Rating

Ford finally fixed a Ford. It might have been my own fault. Doug was very patient with me. More

by FAYE.KELLIHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Dec 08, 2025

Corwin Ford of Tri-Cities responded

Faye, thank you for taking the time to share your thoughts on working with Doug and our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

November 27, 2025

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Great service, great communication, stands behind their work. This is why I have a Ford truck! More

by imakemud2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

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Nov 27, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

November 26, 2025

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Employee Rating

We love how you handle things. You call to let us know what is going on and we appreciate that. Keep up the good work. More

by pamelamunsch380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Kevin Cornejo, Noah Benavides, Demetrio Castaneda, Josue Alvarez, Cristian Mendez, Tina Beaver

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Nov 26, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

November 22, 2025

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Employee Rating

Mykel was prompt, attentive, and courteous in his visit to perform some recalls on our vehicles. It means a lot that these modifications can be done in the field, when before, we had to expend a lot of man More

by WDAVIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Hancock, Derby Monroe, Rudy Moran

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Nov 22, 2025

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

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