Doug Butler
Doug Butler at Corwin Ford of Tri-Cities

Doug Butler

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.8
18 Reviews
4.8

18 Reviews

Write a Review

18 Reviews of Doug Butler

May 14, 2026

Dealership Rating
Employee Rating

Used Corwin Ford for Warranty & Accessory install on my 2022 F250. Highly recommend for both! More

by brianhardy92532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler, Landon Alexander

May 14, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear you recommend us for both the warranty work and accessory installation on your 2022 Ford F-250. We appreciate the trust you placed in our team and look forward to assisting you again. Niko Armijo, General Manager

April 19, 2026

Dealership Rating
Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 09, 2026

Dealership Rating
Employee Rating

Doug in service was great to work with, helped us every step of the way! Thank you Doug! More

by arturgorash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Apr 09, 2026

Corwin Ford of Tri-Cities responded

Doug’s dedication to guiding you through each step really stands out. We’re glad he made your Lincoln service smooth and straightforward. Thank you for the 5-star review and we look forward to assisting you again. Angela Hancock, Service Manager

April 04, 2026

Dealership Rating
Employee Rating

They were accommodating and knowledgeable. Doug Butler was very informative and worked to accommodate my needs. More

by 4mlanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your experience. We’re glad Doug provided clear guidance and met your needs during your Ford Maverick service. We appreciate your trust and look forward to assisting you again. Angela Hancock, Service Manager

March 26, 2026

Dealership Rating
Employee Rating

Excellent customer service Very friendly and welcoming Fast and prompt service Clean and comfortable waiting area More

by ALANR.BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Corwin Ford of Tri-Cities responded

We’re delighted the service visit for your Mustang was friendly, welcoming, and fast. It’s great to know the waiting area provided a comfortable space. We look forward to assisting you again. Angela Hancock, Service Manager

February 03, 2026

Dealership Rating
Employee Rating

They were kind helpful in answering my questions about the pickup. And they took good care of me More

by jerryheimgartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Feb 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for the five-star rating. We’re glad Doug and the team could answer your questions and take great care of you during your Ford F-150 Hybrid service. We appreciate your feedback.

December 09, 2025

Dealership Rating
Employee Rating

Always had a productive experience here. Doug had been fantastic at getting repairs approved thru our extended warranty and fixed quickly. More

by madmacks89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

December 07, 2025

Dealership Rating
Employee Rating

Ford finally fixed a Ford. It might have been my own fault. Doug was very patient with me. More

by FAYE.KELLIHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Dec 08, 2025

Corwin Ford of Tri-Cities responded

Faye, thank you for taking the time to share your thoughts on working with Doug and our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

November 27, 2025

Dealership Rating
Employee Rating

Great service, great communication, stands behind their work. This is why I have a Ford truck! More

by imakemud2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Butler

Nov 27, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

November 26, 2025

Dealership Rating
Employee Rating

We love how you handle things. You call to let us know what is going on and we appreciate that. Keep up the good work. More

by pamelamunsch380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

1

Dealership Inventory (656 Vehicles)

used 2025 Chevrolet Colorado car, priced at $45,987
2025 Chevrolet Colorado
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,764
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
used 2024 Ram 1500 Classic car, priced at $22,987
2024 Ram 1500 Classic
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $33,750
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $33,750
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive