Derby Monroe
Derby Monroe at Corwin Ford of Tri-Cities

Derby Monroe

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.5
102 Reviews
4.5

102 Reviews

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102 Reviews of Derby Monroe

September 19, 2025

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Employee Rating

Darby is exceptional, professional, kind and customer focused. Also, I will not respond to any more of these requests if you keep asking for an essay to complement someone. Please remove this field! More

by MERL3
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2025

Corwin Ford of Tri-Cities responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford of Tri-Cities! Angela Hancock, Service Manager

September 12, 2025

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Employee Rating

Micheal came out and worked on are car at our house. What a great guy. So nice and did a great job. What a great employee you have working for your company. Hope you can recognize him for his great serv More

by jdrk04
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Micheal service mechanic.

Sep 12, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Angela Hancock, Service Manager

August 09, 2025

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Employee Rating

They were punctual polite and not pushy. They came and completed the service in my driveway and saved me a lot of effort. Only bad thing I have to say is that their appointments are so far o More

by chris99336
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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Service has been fabulous. I have a question. Why does the Ford Maverick use synthetic oil that needs to be changed? Every 5000 miles should be between 7000 to 10 but Ford reco More

by CMANO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zayne Kalhan

July 30, 2025

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I brought my car here for maintenance and recieved great service from a great team! thank you! More

by mark.newton
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Recommend Dealer
Yes

July 24, 2025

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For the quality of work expensive, when I got to my vehicle there was greasy black stuff where technicians stepped in my pickup. When i asked about it the guy was like well what do you want me to do? I More

by grantsarkinen77
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Recommend Dealer
No

July 12, 2025

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Employee Rating

The pick up and return of my vehicle for the recall service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. More

by Curet
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Recommend Dealer
Yes

July 03, 2025

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Wonderful experience with the staff and workmanship no problem at this dealership would use them again More

by ALMONKEN
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Recommend Dealer
Yes

July 03, 2025

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Employee Rating

Came to our house for a recall repair. He was prompt and considerate. Advised us of recommendations without any pressure. More

by JUKIE321
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Recommend Dealer
Yes

June 28, 2025

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I very satisfied with Fords work thank you Corwin Ford for taking good care of us. More

by ENRICKP62
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Recommend Dealer
Yes
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