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Dereck Smith
96 Reviews
96 Reviews of Dereck Smith
June 25, 2020
oil change Took 2 cars in for oil change and they found other issues and fixed them same day! Outstanding service and professionalism all around! Great job! Took 2 cars in for oil change and they found other issues and fixed them same day! Outstanding service and professionalism all around! Great job! More
by rob
Other Employees Tagged: Grant Foster
May 28, 2020
Great Customer Service I worked with Dereck in the Service Dept. for my oil change, and some things came up that I needed work on in addition to what I brought my truck in f I worked with Dereck in the Service Dept. for my oil change, and some things came up that I needed work on in addition to what I brought my truck in for. After explaining everything thoroughly and answering all my questions he was able to get my truck taken care of with a small discount to me. More
by Soontoobeemd
May 18, 2020
Easy, pleasant, honest Derek Smith was a pleasure to work with. He kept me fully informed about the condition of my vehicle and noticed something I had not observed. Once Derek Smith was a pleasure to work with. He kept me fully informed about the condition of my vehicle and noticed something I had not observed. Once repaired, my Element ran like a new vehicle! More
by filosfr
April 29, 2020
Been with you 14 years I have had great service with you 14 years. They listen and do a great job. We have brought cars from you and we get them serviced with you and have t I have had great service with you 14 years. They listen and do a great job. We have brought cars from you and we get them serviced with you and have told friends your great More
by jmldopak
March 06, 2020
Took longer than I hoped My repair took longer than anticipated because the dealership received the wrong part from the parts house. I did appreciate their willingness to pic My repair took longer than anticipated because the dealership received the wrong part from the parts house. I did appreciate their willingness to pick me up at home and drive me to the pharmacy to pick up a prescription during the down time. Thanks! More
by spetras
Other Employees Tagged: Grant Foster
March 05, 2020
Great service Derek was wonderful and explained the repairs that needed to be done in a manner that I could understand and gave me a loaner so that they would have Derek was wonderful and explained the repairs that needed to be done in a manner that I could understand and gave me a loaner so that they would have time to order the parts More
by Desiree
March 05, 2020
Great service as always. Arrowhead Honda performs maintenance on my 2018 CRV and I am pleased with the efficiency, courtesy and honesty of the service team. Derek Smith is a g Arrowhead Honda performs maintenance on my 2018 CRV and I am pleased with the efficiency, courtesy and honesty of the service team. Derek Smith is a great service advisor. S More
by Mary Mc
February 14, 2020
I’ve had great service here from purchase to service. I recently took my CRV in fro regular service and they identified a problem and fixed promptly under warranty. There shuttle service was great as well. recently took my CRV in fro regular service and they identified a problem and fixed promptly under warranty. There shuttle service was great as well. More
by DaveR
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