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Dereck Smith
Refer Me
95 Reviews
95 Reviews of Dereck Smith
November 11, 2018
Great service. Efficient and Timely D Smith was my service rep. He was able to get me a rental while my car was repaired. The repaired took less than 24 hours, thanks to the employees D Smith was my service rep. He was able to get me a rental while my car was repaired. The repaired took less than 24 hours, thanks to the employees doing my repairs. I heard that 2 worked extra hours to get it done and not leave in the middle of the job. I am grateful to the employee's efforts and care. I love my 2005 Honda Accord with almost 170,000 miles. I plan on keeping it is long as possible. More
by Ladydi
Helpful 
November 10, 2018
2012 Civic Derek was excellent. He got me in right away and the work was done in exact time he said it would take. He answered all my questions. Derek was excellent. He got me in right away and the work was done in exact time he said it would take. He answered all my questions. More
by Barbara
September 13, 2018
Key Replacement After losing my car key Derek ensured prompt service I was in and out within 20 minutes new key in hand. Extremely friendly courteous customer service After losing my car key Derek ensured prompt service I was in and out within 20 minutes new key in hand. Extremely friendly courteous customer service. More
by Granny in distress
August 30, 2018
Great customer service. Dereck communicated frequently regarding the status of my car repairs. I have found on previous visits to this dealership that the employees are court Dereck communicated frequently regarding the status of my car repairs. I have found on previous visits to this dealership that the employees are courteous and knowledgeable about their work. More
by Disne
August 15, 2018
Good customer service, Enjoy taking my car there Everybody is very friendly I have a good service whenever I take my car there, Coffee and snacks are very good enjoy your c Enjoy taking my car there Everybody is very friendly I have a good service whenever I take my car there, Coffee and snacks are very good enjoy your coffee and lemonade More
by Shorty cst1
Other Employees Tagged: Robert Quintana , Brandon Whitaker
August 13, 2018
Derek Smith Derek always takes great care of me, even when I show up without an appointment. I could not ask for better service. So appreciate it. Derek always takes great care of me, even when I show up without an appointment. I could not ask for better service. So appreciate it. More
by Kathi
August 09, 2018
Superior service. Dereck was great to deal with, friendly, knowledgeable, kept me informed of progress. Very satisfied. Have bought 2 cars from Arrowhead and been very Dereck was great to deal with, friendly, knowledgeable, kept me informed of progress. Very satisfied. Have bought 2 cars from Arrowhead and been very pleased with both. Have had both serviced at Arrowhead and have never been disappointed. More
by westsider
August 08, 2018
comfortable wait time in comfortable waiting room and job we Car was finished in less time than first mentioned and took care of every thing needed to be done. All work finished within one hour while I waited. Car was finished in less time than first mentioned and took care of every thing needed to be done. All work finished within one hour while I waited. More
by schiff1
July 26, 2018
Really easy, and quick! Always like coming here for service, everyone is super friendly and easy to deal with. Bought my car at a different dealer, but I always come to Arrow Always like coming here for service, everyone is super friendly and easy to deal with. Bought my car at a different dealer, but I always come to Arrowhead instead. Thanks again! More
by hondadude
July 01, 2018
A Good Place Staff is always polite. I have bought two Honda's from here and referred family. The service is quick and they don't pressure you. Staff is always polite. I have bought two Honda's from here and referred family. The service is quick and they don't pressure you. More
by Pedroza5
Other Employees Tagged: Kevin Proo, Tom Roberts
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