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Derek Adams
Derek Adams at Five Star Subaru of Grapevine

Derek Adams | Page 30

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
327 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Bachelor in Business Management

Finance & Insurance Specialists

4.9

327 Reviews

Write a Review

327 Reviews of Derek Adams

December 30, 2022

Dealership Rating
Employee Rating

Derek was great to work with, and we had a smooth experience from start to finish! More

by colingagon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 31, 2022

Five Star Subaru of Grapevine responded

Colingagon, Expect smooth transactions every time you work with us at Five Star Subaru. Customer satisfaction continues and we encourage you to reach us at 817-438-1700 any time you need our advice. Thank you for your review and business. Congratulations on your new vehicle, Doug Laymon, Sales Manager

December 26, 2022

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Employee Rating

excellent care and service from the whole team. .! especially the attention of the seller Jaime very professional More

by CODD_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 26, 2022

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, CODD_2! Derek and the entire Five Star Subaru team thank you for your business. Stop by or give us a call at 817-438-1700 if you have questions about your new vehicle. Customer service continues! Happy 2023 and thanks again, Doug Laymon, Sales Manager

December 08, 2022

Dealership Rating
Employee Rating

Dereck was just awesome, professional, knowledgeable and very easy to deal with will buy from him again. More

by niallboland26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes , Jeff Davis

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Dec 12, 2022

Five Star Subaru of Grapevine responded

Thank you, niallboland26, for taking the time to rate your Five Star Subaru shopping experience. Derek is a very knowledgeable rep and he and I welcome the chance to answer any additional questions about your new car at 817-438-1700. Enjoy your ride and call or stop by any time. Best Regards, Doug Laymon, Sales Manager

December 04, 2022

Dealership Rating
Employee Rating

Great experience here! Very transparent and straight forward experience. Happy with our vehicle and communication. More

by CR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Cox , Jeff Davis

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Dec 05, 2022

Five Star Subaru of Grapevine responded

CR, We appreciate knowing you found your shopping experience at Five Star Subaru a good one. Thank you for taking the time to rate your visit. Helping you fully enjoy your new Subaru is the next goal. Take Care, Doug Laymon, Sales Manager

October 30, 2022

Dealership Rating
Employee Rating

Great service from Derek and communication as we waited on a few items for the vehicle. Thank you! More

by Focuspocus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 31, 2022

Five Star Subaru of Grapevine responded

Focuspocus, Thank you for acknowledging Derek and Five Star Subaru. We appreciate your business and feedback. Our next goal is to make certain you love your drive. Stop by or reach Derek or me at 817-438-1700 to review the features of your new Subaru anytime. Thanks again, Doug Laymon, Sales Manager

October 29, 2022

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Employee Rating

Everyone is friendly, and courteous. I felt very welcome this morning for my service and the young man that checked in my vehicle listened to my concerns and was able to convey those to More

by Corina1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Shantai Isom

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Oct 30, 2022

Five Star Subaru of Grapevine responded

Corina1987, We want to keep you knowledgeable about your Subaru. Reach our service any time you have vehicle questions at 817-438-1700. Helping you fully enjoy your Subaru is the goal. Thank you for your business and feedback, Dylan Hulme, Service Director

October 26, 2022

Dealership Rating
Employee Rating

5 Star Subaru is fantastic! This was our fist service appointment since purchasing our Outback Wilderness in April. The service team was great & efficient! Only 30 minutes fo More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

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Oct 27, 2022

Five Star Subaru of Grapevine responded

Thank you, Kelly, for taking the time to rate your Five Star Subaru service experience. Your driving comfort and safety are our concerns. Let us know when you need another appointment at 817-438-1700 or call with questions when you need our advice. Take Care, Dylan Hulme, Service Director

October 08, 2022

Dealership Rating
Employee Rating

Very knowledgeable and extremely easy to work with. Look forward to working with Derek again More

by mb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Shantai Isom , Jeff Davis

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Oct 09, 2022

Five Star Subaru of Grapevine responded

Thank you, mb4, for rating your Five Star Subaru shopping experience. We appreciate knowing our team did a good job getting you into a new Subaru. Customer service continues, so please reach us at 817-438-1700 when you have technical or care questions. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

September 24, 2022

Dealership Rating
Employee Rating

The sales experience that Derek provided was professional, creative and thorough. The use of videos both by him and by the dealership that prepared us for the visit to the dealer were helpful an More

by kevinkp1
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 25, 2022

Five Star Subaru of Grapevine responded

Kevinkp1, It was great to have you shop for your preowned vehicle at Five Star Subaru! We appreciate hearing you found our video processes helpful. When Derek or I can answer future automotive questions, we look forward to hearing from you at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

September 23, 2022

Dealership Rating
Employee Rating

Helped with my research. No pressure just old fashioned courtesy. Derek kept looking until he found the best fit Subaru Forester for us. More

by James Fennell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Report | Print
Sep 23, 2022

Five Star Subaru of Grapevine responded

Knowledge is a priority to share with our Five Star Subaru guests. Thank you, James, for sharing your shopping visit! We look forward to helping you fully enjoy your Subaru. Call us any time at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

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