"Derek Adam went above and beyond to help us"
Because of the care we got from Mr Derek Adam. Mr Adam always kept us in the loop of the process until it was done.
"Great experience "
This was my first time getting a new car. Let alone first time trying to get a lease. I hated the idea of going into a dealership, going back and forth, and everything else you hear about. Then I met Derek. When I first walked in and talked to him, it felt like we were on the same page from the start. Derek knew everything about the new civic I had been looking into. Derek wasn't pushy, and gave me space when I needed it to consider my options. He worked with me to figure out how to get the car I wanted. This is the type of experience I wanted, and what will keep me coming back for the next car!
"Best service department in the state"
Quick and friendly service with a smile. Excellent waiting area. Makes servicing my Honda extremely easy. Definitely recommend to anyone that's looking for excellent sales service or Body Shop.
"Reflecting on recent experience at Germain Honda"
We recently needed to replace our leased Honda CR-V previously leased at Germain. We came this time to purchase a vehicle and knew what we wanted. Derek Barnes greeted us and we discussed what we were looking for in a new vehicle, including Class III towing capability.
Few discussed the options on the 2018 Pilot so he arranged for us to test drive one which we did. After the test drive we said we wanted to come back the following week and enter the buying process. He said fine, no pressure so we scheduled our return via Email.
We returned as scheduled and did all the paperwork for ordering the new Pilot. Derek said it would only be a few days to get it and then a few more to obtain & install the towing package. He stayed on this process and kept us informed of its progress. When the vehicle was ready we scheduled a pick-up time and visit to the technical folks to review the operation, etc of the Pilot which was a very good process, also.
Bottom line: Germain is an excellent dealership and to be commended for it.
"Great experience for first time car buyers"
- Lindsey F
We had a great experience buying our 2018 Honda CVR. Derek Barnes guided us through the process and answered all of our questions. As first time car buyers, we couldn't have asked for a smoother process.