Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur | Page 29

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
435 Reviews
4.9

435 Reviews

Write a Review

435 Reviews of Derek Brodeur

March 17, 2022

Dealership Rating
Employee Rating

I was extremely satisfied - appointment was easy to make the sign in went smoothly and the car was ready sooner than expectef More

by Rfougere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Audi Burlington responded

Thank you! We're glad you had a five-star experience! - Audi Burlington

March 16, 2022

Dealership Rating
Employee Rating

I have been a customer for 6 years and have had an outstanding relationship with Herb Chambers Burlington Audi. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic, Lauren Savage , Sven Curkic

Mar 18, 2022

Audi Burlington responded

Thank you for trusting Audi Burlington for the past 6 years! We're so lucky to have a loyal customer like you!

Mar 18, 2022

Bob responded

Thank You for your impeccable service staff

March 14, 2022

Dealership Rating
Employee Rating

Great service, fast friendly and informative. Waiting area big clean and stocked with snacks. Complimentary WiFi More

by joeynm61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2022

Audi Burlington responded

Joey, we are so happy that enjoyed your time at Audi Burlington! Thank you so much!

March 11, 2022

Dealership Rating
Employee Rating

Very friendly, communicative, correct service. Fast checkin and checkout. Was able to get a loaner during service as well More

by blanske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2022

Audi Burlington responded

We are so proud to hear that you had a great time at Audi Burlington! Thank you for choosing us!

March 04, 2022

Dealership Rating
Employee Rating

Did everything, took me on time, was able to get loaner, finished earlier than expected. And car nice and clean ! More

by arny8130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Audi Burlington responded

We're happy the Audi Burlington team gave you such awesome care! Thank you for rating us five stars!

March 04, 2022

Dealership Rating
Employee Rating

Great service and expertise. . well informed timely service through out the entire process. Faculty and waiting area very nice More

by jwnolan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Audi Burlington responded

Thank you for taking the time to share this wonderful feedback! We appreciate you coming to visit us here at Audi Burlington and hope to see you again in the future!

March 04, 2022

Dealership Rating
Employee Rating

My visit was OK. But it was difficult to set up an appointment. I left my phone and nobody call me back. More

by ryszard.brzoskowski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 07, 2022

Audi Burlington responded

Thank you for sharing your honest feedback with us, we are always looking for areas we can make improvements. We are glad your service went well. Feel free to reach out to me if there is anything else I can help you with! Thank you, Matthew Brickey - Service Manager - mbrickey@herbchambers.com

March 04, 2022

Dealership Rating
Employee Rating

Recall work was completed on time and interaction with service agent was professional as usual More

by Hmsalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Audi Burlington responded

Thank you for reviewing your recent visit here at Audi Burlington! We appreciate your positive feedback and look forward to seeing you next time!

March 02, 2022

Dealership Rating
Employee Rating

Excellent dealership with whom I have dealt for the past 12 years including the purchasing and servicing of two cars. More

by aberthe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Audi Burlington responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 12 years and look forward to many more. Take care and thanks again from all of us here at Audi Burlington!

February 24, 2022

Dealership Rating
Employee Rating

You could not ask for a better experience. My daughter car broke down on the way home from college. We got it towed there at night. At 7 am I got a message that they have the car and and wi More

by Ernie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Audi Burlington responded

We're so glad Derek could resolve this issue and get your daughter's car back in working condition, Ernie! Thank you for trusting the Audi Burlington team!

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