Adnan Sehovic
Adnan Sehovic at Audi Burlington
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Adnan Sehovic

General Manager

Audi Burlington

62 Cambridge St
Burlington, MA 01803

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4.9
139 Reviews

Dealership Experience

15 yrs, 9 mos

4.9

139 Reviews

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139 Reviews of Adnan Sehovic

March 26, 2024

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Herb Chambers Audi Burlington treats you like a VIP every time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were wait More

by Paul
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Leary, Derek Brodeur, Anthony Ferreira , Dat in Parts; 5 stars ⭐️

Mar 27, 2024

Audi Burlington responded

Hi Paul! We're delighted to know that you had a VIP experience at Audi Burlington! Our team always aims for professionalism and comfort. Thanks for appreciating our recent renovation too - it's all designed with customers like you in mind!

March 04, 2024

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Excellent service experience thanks to Jim P. Jim always takes great care of me. He is the best and most highly respected service advisor around thanks More

by Taner.8305995
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Recommend Dealer
Yes
Mar 05, 2024

Audi Burlington responded

Hi Taner! We're so glad to know that you had an excellent service experience with Jim at Audi Burlington! Your kind words are greatly appreciated and we look forward to serving you again in the future. Safe travels!

February 22, 2024

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Both Brendan Leary and Raymond Herbert were unprofessional, unsympathetic, and dismissive of the Vehicle malfunction that put my wife's life at risk as our brand new Audi A3 TURNED OFF as she d More

by Eric
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Recommend Dealer
No

Other Employees Tagged: Brendan Leary, Raymond Hebert

Feb 26, 2024

Audi Burlington responded

Eric, Your A3 was towed in as an emergency breakdown, (not scheduled in). We had the RO generated at noon time on 2/20 and had a master technician working on your car within minutes. The codes we found stored in your system required us to reach out to Audi Corp to confirm the correct repair procedure was followed. 2.5 hours later we told this to you and frankly you did not want to hear our response. You immediately shut us down and wanted to argue with us. The service advisor you worked with did apologize and we are sympathetic to the entire situation. We completed a software update and at 3:49 pm we did our final road test. Your car drove perfectly without any issues. This was communicated to you and asked to speak with a manager. Ray Hebert reached out to you and offered to have the shop foreman drive your car for a few days just to confirm that all issues have been fixed. We were just going the extra mile so that your wife could have some peace of mind that everything we could do, we did for you. Still, at this point, you wanted to argue so you escalated it up the chain to our GM. Unfortunately, by the time you arrived at the dealership, the GM left for the day. You started to swear at associates who were merely trying to assist you. Your conduct in this situation made it unbearable to work with. We asked you to come and pick up your fixed car and you refused. You did not even purchase the car from us, all we wanted to do was to help you get back into your A3 as soon as possible. Going forward, I think it’s in everyone’s best interest that you find another Audi dealership to help you with your maintenance needs. Adnan Sehovic - General Manager - adnan@herbchambers.com

February 12, 2024

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The professionalism of the employees at this dealership are exemplary !! Very much customer satisfaction focussed. More

by Louyanjr
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Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Ali Mohajer

Feb 13, 2024

Audi Burlington responded

We're delighted to know you had a positive experience with us at Audi Burlington. Our team always aims for top-notch customer service! Thank you for choosing us! We'll see you next time. Safe travels!

October 19, 2023

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Can’t say enough good things about the people that work at Audi Burlington. Top Tier customer service. More

by Masonw.
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Recommend Dealer
Yes
Oct 20, 2023

Audi Burlington responded

Mason, we're so glad to know you had a top-tier experience at Audi Burlington! Thanks for the kind words and support.

August 29, 2023

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My experience was absolutely superb! ! I’m beyond thrilled. Thank you Jay Levy - you are terrific and so knowledgeable. More

by location3
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Recommend Dealer
Yes

Other Employees Tagged: Jay Levy

Aug 30, 2023

Audi Burlington responded

We're so glad to know you had a superb experience with us at Audi Burlington! Jay will be pleased to learn of your high praise. Thanks for sharing and enjoy the ride!

August 08, 2023

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Jim treated me like a gentleman and addressed all my needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. More

by Heidi & Jay
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Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

Aug 08, 2023

Audi Burlington responded

Hey Heidi & Jay, we're delighted to hear that Jim provided you with a prompt service experience at Audi Burlington. We appreciate your feedback and see you again. Safe travels!

July 28, 2023

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Audi Burlington is always excellent service. Professional, on time and friendly! I highly recommend this dealership! More

by Alley Peabody
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Recommend Dealer
Yes
Jul 31, 2023

Audi Burlington responded

Hey Alley, we're delighted to know you had a great service experience at Audi Burlington! Thank you for your loyalty and kind recommendation! We look forward to serving you again in the future. Safe travels!

July 14, 2023

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I was thoroughly impressed with the service I received from Nate, Alex, and Tom. They answered all my questions and graciously took their time to meet all my needs. Everyone that I interacted with at the More

by edancer34
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Partridge , Alex Zizza

Jul 17, 2023

Audi Burlington responded

Thank you for the fantastic review! We're delighted to hear that Nate, Alex, and Tom provided excellent service and were able to answer all your questions. We appreciate your recommendation of Audi Burlington. Drive safely, and we hope to see you again next time!

June 09, 2023

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Great dealership, everything from start to finish of our purchase was great. This will be our fourth Audi from this dealership & we wouldn’t use anyone else. More

by cajdric
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Recommend Dealer
Yes

Other Employees Tagged: Alex Zizza

Jun 12, 2023

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your loyal business! We hope you enjoy your newest vehicle and look forward to working with you again next time!

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