Derek Duncan

Holm Buick GMC responded

Thank you for sharing your experience and your kind words about Derek. We are so glad we could assist you and your father with your vehicle's needs, especially with you being out of state. We take our responsibility to serve our clients seriously, and your review highlights our core value of Concern for Others. We are dedicated to building relationships based on trust, and we're thrilled that Derek's helpfulness and professionalism made the process easy for you. We appreciate your business and hope to be of service again in the future. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the wonderful feedback! We are so pleased to hear that we make things easy for you, whether it's for service or a new vehicle purchase. Creating meaningful relationships based on Trust and helping our clients is at the heart of our mission, and your comments are a great example of our commitment to Customer Care. We will be sure to share your kind words with Derek. We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for speaking with our Service Manager Lucas and allowing us to review and correct the situation to the best of our abilities. We appreciate your patience and cooperation and look forward to assisting in the future. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We are very grateful for your loyalty over the past several years and are so glad to hear that our service department, especially Derek Duncan, has been knowledgeable and helpful. Your review highlights our commitment to Professional Growth and our core value of being Trustworthy. We take great pride in serving our long-time clients and are dedicated to continuing to provide you with the best service possible. We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your fantastic review! We are so glad to hear that you felt appreciated and that our team, including Derek Duncan, provided you with an excellent experience. It is our goal to create meaningful relationships with our clients, and your feedback lets us know we are succeeding. We believe that our commitment to "Customer Care" and "Professional Growth" is what sets us apart, and we're proud that our team takes responsibility for serving our clients and improving themselves every day. We appreciate your high ratings on workmanship, communication, and service time, as we strive to "Excel" in every area of our business. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your fantastic 5-star review! We are so glad to hear that you had an amazing experience with our team and that Derek provided you with prompt service and excellent communication. Providing exemplary service and achieving high standards in every area of our business is a core part of our mission. Your feedback truly reflects our commitment to Customer Care and our value to Excel. We appreciate your business and look forward to assisting you with any future service needs. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We are so glad to hear that you enjoy your visits with us and that our team, including Lucas, Derek, Ethan, and Josh, was helpful and informative. Excellent communication and teamwork are key to our core values, and we're proud that our staff works together to provide you with a great experience. Your high ratings on our service and workmanship show that our commitment to Customer Care is making a difference. We appreciate your business and look forward to your next visit! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the great review! We are so pleased to hear that you had an excellent experience with our team, and especially with Derek Duncan. We know that getting your vehicle serviced is important, and we work hard to provide both timely solutions and transparent pricing. Your feedback confirms our commitment to providing exemplary Customer Care and delivering excellent Value in every aspect of our business. We appreciate you choosing us for your service needs. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for the wonderful review and for the 5-star ratings! We are so glad to hear that you enjoyed your experience and that our team, including Derek Duncan and Ethan Hodges, serviced your vehicle in a timely manner. We believe that providing a great experience and being known for our hard work and attention to detail are key to our core value of being Industrious. Your feedback lets us know that our commitment to exemplary Customer Care is making a difference. We appreciate your business and look forward to your next visit! Sincerely, the Holm Automotive Team of Salina.