Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.9
387 Reviews

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

4.9

387 Reviews

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387 Reviews of Derek Duncan

October 30, 2025

Dealership Rating
Employee Rating

Good service. Pretty fast and made comfortable while I waited. I would recommend them. Nice people. More

by Verno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 28, 2025

Dealership Rating
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Service advisors are polite, helpful and attentive. They did have a employee meeting when I was suppose to check in and no one was at the service desk. I would not recommend management do this again a More

by cshrode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Josh Sare

October 24, 2025

Dealership Rating
Employee Rating

Very polite, service man was very nice and did oil and tires in a short amount of time. More

by rajnbaxa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 27, 2025

Holm Buick GMC responded

Thank you for the wonderful feedback! We are delighted to hear that our service man was very nice, you were treated very politely, and your oil and tires were serviced in a short amount of time. Your comments and the perfect 5-star ratings across all categories (Service Price Transparency, Workmanship, Service Time, and Service Communication) are a true testament to our core values and our commitment to Customer Care and excel! We noticed the overall 1-star rating and believe this may have been an error, given your highly positive comments and perfect scores in all the specific sub-categories. If you intended to give us a 5-star rating, we would be grateful if you considered updating your review to reflect your positive experience. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

October 24, 2025

Dealership Rating
Employee Rating

Everyone is polite and friendly, and they listen to you. I will highly recommend Holmes Automotive for a place to buy and maintain your vehicle. More

by FRED_A_JD
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Oct 27, 2025

Holm Buick GMC responded

Thank you for your outstanding recommendation! We are delighted to hear that you found everyone to be polite and friendly, and that our team listens to you. Your statement that you will highly recommend Holm Automotive for a place to buy and maintain your vehicle is the highest compliment we can receive, confirming our commitment to both sales and Customer Care. We appreciate you recognizing Derek Duncan for helping to provide such a positive experience! Sincerely, the Holm Automotive Team of Salina.

October 24, 2025

Dealership Rating
Employee Rating

Kind and experienced. They scheduled my vehicle around my time and was prompt and very courteous. More

by FRED_A_JD
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Oct 27, 2025

Holm Buick GMC responded

Thank you for your excellent feedback! We are delighted to hear that you found our team kind and experienced. Your comments affirming that we scheduled your vehicle around your time and that our service was prompt and very courteous truly reflect our commitment to Customer Care and efficiency. We appreciate you recognizing Derek Duncan for helping to provide such a positive experience! Sincerely, the Holm Automotive Team of Salina.

October 07, 2025

Dealership Rating
Employee Rating

I had a good service visit, everything was explained very well. I will be back More

by Encore 18
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Holm Buick GMC responded

Thank you for the excellent review! We are so glad to hear that you had a good service visit and that everything was explained very well. Your 5-star ratings across the board are a wonderful affirmation of our commitment to **Customer Care** and our value of being **Trustworthy** through clear communication. We will be sure to share your kind words with **Derek Duncan**. We appreciate your business and look forward to welcoming you back! Sincerely, the Holm Automotive Team of Salina.

September 19, 2025

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They have been very good in fixing the past issues which have come up with our chevy colorado More

by BUFFYT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger, Josh Sare

Sep 23, 2025

Holm Buick GMC responded

Thank you for the wonderful review, Buffy! We are so pleased to hear that we have been very good at fixing the issues that have come up with your Chevy Colorado. Our team is determined to provide you with the highest Quality work possible. We will be sure to share your kind words with Lucas, Derek, and Josh. We appreciate your business and look forward to your next visit. Sincerely, the Holm Automotive Team of Salina.

September 19, 2025

Dealership Rating
Employee Rating

Kept me well informed and explained why I needed some extra work. My car is a fleet car and he explained everything well, plus it was done quicker than was stated. More

by travissanders32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Holm Buick GMC responded

Thank you for the fantastic review! We are so pleased to hear that our team kept you well-informed and that Derek explained the additional work needed on your fleet vehicle so clearly. Our core value of Trust means we are committed to transparent communication. We are also happy to hear that your service was completed quicker than expected. We appreciate your business and look forward to serving you again. Sincerely, the Holm Automotive Team of Salina.

September 19, 2025

Dealership Rating
Employee Rating

Got our warranty work done and we are good to go. Got our warranty work done and good to go. Took 2 trips at 50 miles one way both trips but had a loaner car provided to us. More

by stevegraham0
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan

Sep 23, 2025

Holm Buick GMC responded

Thank you for the five-star review, Steve! We are so pleased to hear that your warranty work was completed and that we could provide you with a loaner vehicle to help with the 50-mile trip. Getting you back on the road and on your way safely is at the heart of our Customer Care core value. We appreciate you choosing us and look forward to your next visit. Sincerely, the Holm Automotive Team of Salina.

September 15, 2025

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Employee Rating

Well, after all the confusion on the other car, this is such a great car and the dealership really respects and treats me good More

by Barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Holm Buick GMC responded

Thank you for the wonderful review, Barney. We are so pleased to hear that, after the initial confusion, you feel this is a great car and that our team treats you with such respect. It is our mission to create meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We will be sure to share your kind words with Jamie, J.R., Lucas, Tim, Derek, Clark, Josh, and Adam. We appreciate your business and your loyalty! Sincerely, the Holm Automotive Team of Salina.

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