Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 44

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
460 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.8

460 Reviews

Write a Review

460 Reviews of Derek Duncan

November 25, 2021

Dealership Rating
Employee Rating

When new tires went bad way to early, Lucas helped solve the problem. Thank you. More

by bmacpo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

November 23, 2021

Dealership Rating
Employee Rating

Great personality, courtesy with professional manners make you feel welcome and like family as well. More

by gijoehardcorejoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny

November 19, 2021

Dealership Rating
Employee Rating

The repair on my used vehicle was done free of charge since I was within 30 days of purchase. I was very happy with that. My only complaint was lack of communication on the length of time the repair to More

by LINDEMANNK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

Derek did a great job getting me scheduled into a check up and Delivered it complete earlier than expected. More

by MMCMAHON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lacy Laffitte, Janis Smischny

October 09, 2021

Dealership Rating
Employee Rating

I was very satisfied with the service department. They were very friendly and fixed all issues with my vehicle. More

by LDWEBER92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crawford, Lacy Laffitte

Oct 22, 2021

Holm Buick GMC responded

Thank you for the kind words and strong endorsement! We look forward to seeing you next time!

September 01, 2021

Dealership Rating
Employee Rating

This is one of the most friendly dealership I have used. They don't try and get you to spend money on things you don't need! More

by jwilson982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Holm Buick GMC responded

Service Writer Derek Duncan will certainly appreciate you recognizing he takes your vehicle needs seriously and wants you to be safe while getting the best value for your hard earned transportation dollar. We look forward to your next visit!

August 06, 2021

Dealership Rating
Employee Rating

I always receive fast and friendly service with a smile when I visit Holm Buick GMC. I don’t know what else to say!? Thank you More

by CARLIEMATTISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Holm Buick GMC responded

That's the kind of news we like to hear! Thank you for your visit and great review!

August 03, 2021

Dealership Rating
Employee Rating

I was told the turbo was going out and it would be $1800 to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid More

by ALISHAWHITE
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 26, 2021

Holm Buick GMC responded

We apologize for any inconvenience and not meeting your expectations on this visit.

July 31, 2021

Dealership Rating
Employee Rating

The repair wasn't something they were familiar with, so it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. More

by BRADMSHIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Wells

Oct 26, 2021

Holm Buick GMC responded

Thank you for the opportunity to learn and grow with your vehicle repair. We appreciate your patience and hope you have a fantastic fall! Safe travels!

July 27, 2021

Dealership Rating
Employee Rating

Great working with Holm Buick GMC. They quickly fixed my vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is pric More

by WATUPLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, Lucas Luchsinger, Jamie Disney, Staton Diehl , Kent Kratzer, Jeff Ryan, Cedric Salas, Janis Smischny, Gavin Sutton

Oct 26, 2021

Holm Buick GMC responded

Thank you for taking a few moments to review your experience with Holm Buick GMC. We know each and every customer has a unique set of vehicle needs and we aim to handle them in a professionally, friendly, and thorough manner. Safe travels and come back soon!

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