Dealership Experience
5 yrs, 10 mos
Languages Spoken
English
460 Reviews
Write a Review460 Reviews of Derek Duncan
November 25, 2021
When new tires went bad way to early, Lucas helped solve the problem. Thank you. the problem. Thank you. More
Other Employees Tagged: Lucas Luchsinger
November 23, 2021
Great personality, courtesy with professional manners make you feel welcome and like family as well. make you feel welcome and like family as well. More
Other Employees Tagged: Lucas Luchsinger , Lacy Laffitte, Janis Smischny
November 19, 2021
The repair on my used vehicle was done free of charge since I was within 30 days of purchase. I was very happy with that. My only complaint was lack of communication on the length of time the repair to since I was within 30 days of purchase. I was very happy with that. My only complaint was lack of communication on the length of time the repair took. I was told 4 hours and the vehicle was in the shop 1 1/2 days. The loaner car was helpful. More
August 03, 2021
I was told the turbo was going out and it would be $1800 to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid to fix. When I presented my warranty on a Friday, was told that whoever could call them was gone for the day and that they would call me Monday. Mid Monday, no call and I left a message. No call back by 4pm so called again. Was told they had to get a list of parts etc to be able to give the warranty department and that they would call back. Tuesday 1pm, my father stops by the dealership, gets the same response. Dealership was told for the 3rd time that we needed it checked out ASAP because it is my sons car and he’s moving back to Kstate at end of week. Just took the car in last week to get oil change and told everything was fine. This is not the first time I’ve had issues with this dealership. More
July 31, 2021
The repair wasn't something they were familiar with, so it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. it took longer than expected. They were courteous enough to give a loaner vehicle until mine was finished. More
Other Employees Tagged: Wayne Wells
July 27, 2021
Great working with Holm Buick GMC. They quickly fixed my vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is pric vehicle correctly the first time at a fair price. The value of working with a quality and well trained staff like Holm Buick GMC has in place is priceless. More
Other Employees Tagged: Jamie Hughes, Lucas Luchsinger, Jamie Disney, Staton Diehl , Kent Kratzer, Jeff Ryan, Cedric Salas, Janis Smischny, Gavin Sutton
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