Derek Duncan | Page 25

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center for your service needs. We are pleased to hear that you had a positive experience at our dealership. We strive to maintain a clean and welcoming environment for our customers, which reflects our commitment to providing a Professional and Industrious work environment for our team. We look forward to serving you again. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for such a wonderful recommendation Steve! We truly appreciate your kind words and are honored that you consider us one of the best dealerships you've worked with. This reflects our core value of excellence and our determination to set the standard for the automotive industry. We strive to provide the best possible experience for every customer, and we’re thrilled to hear we’ve met your expectations. We appreciate your business and your willingness to recommend us. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your continued loyalty over the past four years! We truly value long-term relationships with our customers. This reflects our mission to build meaningful relationships based on trust and value. We’re so glad to hear you’ve consistently had positive experiences with our team. We appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're delighted to hear that we were able to quickly resolve the issue with the switch on your new Buick Enclave under warranty. Providing excellent service and ensuring our customers are taken care of, especially with warranty issues, is a top priority for us. This reflects our commitment to trustworthiness and concern for others. We're happy you had a positive experience and appreciate you sharing your feedback. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We are so grateful for your kind words! At Holm Automotive, we strive to go above and beyond for our customers, and it sounds like Derek truly embodies that commitment. Providing exceptional service with a smile is a core part of our customer care philosophy. We appreciate your feedback and your continued trust in our team. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback. We're glad to hear your overall experience was great, and we appreciate you acknowledging the helpfulness of our team member during your car pickup. We'll be sure to pass along your compliments. We understand your disappointment regarding the anticipated price adjustments in 2025. We strive to provide the best value possible while maintaining the highest quality of service and parts. Our commitment to fairness and value is important to us, and we continually evaluate our pricing to remain competitive while meeting the demands of our business. We appreciate your understanding. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your concise and positive feedback! We're pleased to hear you found our location easily accessible and appreciated our quick and friendly service. Providing convenient and efficient service is a priority for us at Holm Automotive Center, reflecting our commitment to Customer Care and Industriousness. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings Barb! Thank you for your wonderful feedback about Ethan! We're delighted to hear that he consistently provides excellent service and support. At Holm Automotive Center, we value professional growth and encourage our team members to excel in their roles. It sounds like Ethan truly embodies these values, and we appreciate your recognition of his hard work and dedication. We will be sure to share your compliments with him. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you had a great experience at our dealership and appreciated our quick, quality service. At Holm Automotive Center, we prioritize transparency and honesty in all our interactions. We believe in providing value and quality without pressurin g our customers to purchase unnecessary services or changing agreed-upon prices. This reflects our commitment to trustworthiness and fairness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you bringing this to our attention and for recognizing Lucas's efforts to resolve the issue with your Buick's brakes. We understand how frustrating and embarrassing a persistent noise like that can be. At Holm Automotive Center, we stand behind the quality of our service and are committed to making things right for our customers. This situation highlights our core values of Customer Care and Determination. We appreciate your continued trust in our service department and are confident that Lucas will find a satisfactory solution for you. Sincerely, the Holm Automotive Team of Salina