Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 25

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
460 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.8

460 Reviews

Write a Review

460 Reviews of Derek Duncan

December 10, 2024

Dealership Rating
Employee Rating

Service visit addressed my repair promptly and I was back on my schedule right away. Holms service dept is professional and courteous. More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges, Janet

Dec 12, 2024

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

Thank you, Bernie, for your kind words and for choosing Holm Automotive Center. We're glad to hear that we were able to address your repair promptly and get you back on schedule. Your satisfaction is our top priority, and we're committed to providing excellent service. We'll be sure to share your positive feedback with Janet, Lucas, Derek, Lance, and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Salina

December 09, 2024

Dealership Rating
Employee Rating

Pleasant and friendly employees, comfortable and clean waiting area, accomodating employees,reasonable length of wait times, More

by I don't do that
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Dec 12, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you had a positive experience with our friendly employees, comfortable waiting area, and accommodating staff. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Derek and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Abilene

Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Automotive Center! We're thrilled to hear that you had a positive experience with our friendly employees, comfortable waiting area, and accommodating staff. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Derek and Ethan. Thank you again for your trust and business. Sincerely, The Holm Automotive Team of Abilene

December 07, 2024

Dealership Rating
Employee Rating

Service guys are great. Never had a problem with them. Finance guy not so much, telling mural customers that we lie to them. He should be on the Naughty list. Because of More

by Not happy with finance guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R. Marchbank , Ethan Hodges, Ladies answering the phone are great too

Dec 12, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Dealership Rating
Employee Rating

Would have given Derek 5 stars but he didn’t give me my credit card receipt and I had to have it emailed More

by deloris55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janet phillips

Dec 13, 2024

Holm Buick GMC responded

Thank you for your feedback. We appreciate you acknowledging Derek’s efforts. We understand the importance of providing a complete and transparent transaction. We will use your feedback to further emphasize the importance of providing customers with their receipts promptly. Sincerely, The Holm Automotive Team of Salina

December 07, 2024

Dealership Rating
Employee Rating

I went in for an oil change and they were friendly and the service was quick! More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service department. Our team strives to provide friendly and efficient service to all of our customers. We appreciate your business." Sincerely, The Holm Automotive Team of Salina

December 03, 2024

Dealership Rating
Employee Rating

Very good service. I like how easy it is to get the vehicle checked in when I got there. Waiting room was nice and everyone is always so friendly. Thank you! More

by mkoetkemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words! We appreciate your positive feedback on our service department. We strive to make the check-in process as easy and efficient as possible. We're also glad you found our waiting area comfortable and that our team was friendly. Sincerely, The Holm Automotive Team of Salina

December 03, 2024

Dealership Rating
Employee Rating

Clean, pleasant people. NO PRESSURE.Love that. Prompt. Knowledgeable. Will keep coming back. I also recommend you. More

by edwardemaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Holm Buick GMC responded

Thank you for choosing Holm Automotive Center and for the kind words! We strive to create a welcoming and comfortable environment with clear communication, and we're thrilled to hear that Derek delivered on that promise. We appreciate you highlighting our commitment to a pressure-free experience. Our team is passionate about providing exceptional service, and your satisfaction is our top priority. We're glad to know you'll be back and will happily recommend us to others. Thanks again for your trust and business! Sincerely, The Holm Automotive Team of Salina

Dec 13, 2024

Holm Buick GMC responded

Thank you for choosing Holm Automotive Center and for the kind words! We strive to create a welcoming and comfortable environment with clear communication, and we're thrilled to hear that Derek delivered on that promise. We appreciate you highlighting our commitment to a pressure-free experience. Our team is passionate about providing exceptional service, and your satisfaction is our top priority. We're glad to know you'll be back and will happily recommend us to others. Thanks again for your trust and business! Sincerely, The Holm Automotive Team of Salina

December 02, 2024

Dealership Rating
Employee Rating

Holm in Salina is everything I would want from a dealership. New car sales and service are top notch! More

by LYNETTEBALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Disney , Lance Gentry, Owen Krueger

Dec 13, 2024

Holm Buick GMC responded

Thank you for your kind words and for choosing Holm Buick GMC in Salina. We are thrilled to hear that you consider us a top-notch dealership for both new car sales and service. We strive to provide an exceptional customer experience in all areas of our business, and we are grateful for your positive feedback. We look forward to continuing to serve you and the Salina community for years to come. Sincerely, The Holm Automotive Team of Salina

November 30, 2024

Dealership Rating
Employee Rating

Great place to do business. Friendly and very knowledgeable. Quick and great service with a smile. More

by WDJKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Dec 02, 2024

Holm Buick GMC responded

We appreciate your kind words about our team's friendliness, knowledge, and efficiency. We strive to provide excellent customer service and quick turnaround times. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Salina

November 29, 2024

Dealership Rating
Employee Rating

Always is fast on calls and taking care of my issues. Great team thanks guys More

by Matthew k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Dec 02, 2024

Holm Buick GMC responded

We're glad to hear that you appreciate the prompt and helpful service provided by our team. We strive to resolve customer issues efficiently and effectively. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Salina

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