Derek Duncan | Page 34

Holm Buick GMC responded

Greetings and thank you for sharing your experience regarding your recent service visit at Holm Automotive Center of Salina. We apologize for failing to meet your expectations on your most recent visit and assure you we take every customer service visit and review very seriously. Our apologies for the delays encountered and I hope you will consider us again in the future. Sincerely the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you Jennifer for your business and candid feedback. We send requests for reviews with every visit and some of it is automated. Improving a business is a never ending challenge and we always want you to have the opportunity to express greatness or concerns with ease. We apologize for the duplicate request and are very grateful for the reviews. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Tbiester, we're happy you found our staff to be so supportive during your experience here at Holm Buick GMC Service Center. We hope to see you soon! Sincerely, the Holm Buick GMC team of Salina

Holm Buick GMC responded

Thank you for your kind words about Lucas Luchsinger, Derek Duncan, and Mason Bettles. We're so glad to hear that you had a positive experience with them and that they were able to take good care of your vehicle. We hope to see you soon! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for taking the time to share your fantastic experience with Jamie and Derek at Holm Buick GMC! We're thrilled to hear that they provided outstanding customer service during your service visit. We understand the importance of quick and efficient service, especially when it comes to warranty work, and it's great to know that Jamie and Derek were able to confirm and take care of your truck promptly. At Holm Buick GMC, we strive to provide the best customer service in the industry, and it's wonderful to hear that your experience with us has been exceptional. If you ever have any more needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we look forward to serving you again when the need arises. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Jenny, we're delighted to hear that you had another excellent experience during your recent service visit at Holm Buick GMC! Providing convenience and flexibility to our valued customers is a top priority for us, and we're thrilled that we could accommodate your busy schedule. It's fantastic to know that you were able to get in quickly for your oil change, ensuring your vehicle remains in top-notch condition. We truly appreciate your continued trust in our service department and look forward to serving you again in the future. If you ever have any questions or need assistance with anything automotive-related, please don't hesitate to reach out. Thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

The entire team will sincerely appreciate the supportive remarks and 5 star review. Lucas Luchsinger is our Service Manager, he will also appreciate your strong support of the team! See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you so much for your kind words! We're so glad to hear that you always have a positive experience doing business with our dealership. We strive to create a welcoming and informative environment for our customers, and we're happy to hear that our staff is able to provide you with the personal attention and service that you deserve. We also appreciate you mentioning that we go out of our way to meet customer expectations. That is something that we take very seriously, and we're always working to improve our processes and services. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your experience with us regarding your recent service visit at Holm Buick GMC. We're delighted to hear that you had such a positive and efficient experience. Making your appointment over the phone and getting you in the next day reflects our commitment to providing convenient and prompt service. Fast and friendly service is what we strive for, and it's fantastic to know that you experienced just that. If you ever need assistance with your vehicle in the future or have any questions, please don't hesitate to reach out. We're here to help, and we appreciate your trust in Holm Buick GMC. Safe travels! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your exceptional experience with us! We're delighted to hear that everyone at Holm Buick GMC was friendly and helpful during your service visit. We take great pride in providing top-notch customer service, and reaching out to ensure your continued satisfaction after the sale is indeed a special touch. Your recommendation means a lot to us, and we appreciate your trust and support. If you or anyone you know ever needs automotive assistance, please don't hesitate to reach out. We're here to help and serve you. Safe travels in your vehicle, and thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina