Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 33

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
487 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.8

487 Reviews

Write a Review

487 Reviews of Derek Duncan

June 13, 2024

Dealership Rating
Employee Rating

Very friendly staff and fast. The price is okay but now days everything is going up. I will always come back to Holm for my service needs. More

by Bricw727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Jun 19, 2024

Holm Buick GMC responded

That's great to hear about your experience at Holm Buick GMC! We strive for a good balance between friendly service and efficiency, which is always a plus. While prices might be on the rise everywhere, it's good to know we are still your go-to service center. Thanks for sharing your positive review! Sincerely, the Holm Automotive Team of Salina

June 12, 2024

Dealership Rating
Employee Rating

I had a problem with a tore sensor that was checked upon inquiring. Even though they were busy, they were able to squeeze me in a repair it. That was awesome! More

by lorilrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Jun 19, 2024

Holm Buick GMC responded

We're so glad you came in about your tire sensor. Our team works hard to accommodate our customers whenever possible, and we're thrilled we could squeeze you in for a repair, even on a busy day. Thanks for letting us know about your experience, and we're happy to get you back on the road safely! Sincerely, the Holm Automotive Team of Salina

June 01, 2024

Dealership Rating
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We used the service center, everything was excellent from communication to work preformed to status updates. More

by salois.kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

Jun 07, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that everything about your recent service center experience at Holm was excellent, from communication to the work performed and status updates. We strive to provide a seamless and stress-free experience for all our customers, and it means a lot to us that we achieved that for you. Clear communication, high-quality work, and keeping you informed throughout the process are all hallmarks of our service department. Thank you for choosing Holm for your service needs. We look forward to seeing you again for your next scheduled maintenance or repair! Sincerely, the Holm Automotive Team of Salina

May 29, 2024

Dealership Rating
Employee Rating

Very helpful very knowledgeable on what they were selling Also took their time to make sure that I was satisfied with my purchase More

by KEVINBIEKER
Recommend Dealer
Yes

Other Employees Tagged: Clark Fritz , Mike Bettles, Lance Gentry

Jun 07, 2024

Holm Buick GMC responded

Thank you for taking the time to share your experience! We're delighted to hear that our service team were both knowledgeable and helpful throughout your visit. At Holm Buick GMC, we prioritize customer satisfaction, and it sounds like the team went the extra mile to ensure your vehicle is ready for your needs. See you next visit! Sincerely, the Holm Automotive Team of Salina

May 28, 2024

Dealership Rating
Employee Rating

Always accommodating and communicative ! The staff are kind and courteous ! Great place to frequent for service ! More

by kimc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 29, 2024

Holm Buick GMC responded

Thank you for the fantastic review of Holm Buick GMC in Salina! We appreciate you taking the time to share your experience and highlight our commitment to accommodation and communication. At Holm Automotive, Customer Care is a core value, and we strive to ensure our staff is kind and courteous in every interaction. We're happy to hear you consider Holm Buick GMC a great place to frequent for service! Our team takes pride in building trusting relationships with our customers and providing a positive experience. Thank you again for choosing Holm Buick GMC. We look forward to serving you again in the future! Sincerely, The Holm Automotive Team of Salina

May 21, 2024

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Employee Rating

Dependable, and has sold us great vehicles for the right price. We trust them for vehicles More

by nvrb2crazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

May 29, 2024

Holm Buick GMC responded

We can't thank you enough for trusting us with your vehicle purchases and service. Our staff if highly regarded for their attention to detail and industrious desire to serve! Thanks for being a loyal customer and friend! We appreciate your review and look forward to serving up the best service in central Kansas! Sincerely, the Holm Automotive Team of Salina

May 14, 2024

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Employee Rating

I've been very happy with the service on my Buick! I will continue to use them for my vehicle service needs. More

by RGOHLSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 29, 2024

Holm Buick GMC responded

Holm Automotive Thanks You for Your Loyalty! At Holm Automotive, we're thrilled to hear you've been consistently happy with the service on your Buick! Our team is dedicated to providing top-notch care for all vehicles, and your loyalty means a lot to us. Thank you for choosing Holm Automotive for your vehicle service needs. We look forward to taking care of your Buick for many miles to come! Sincerely, the Holm Automotive Team of Salina

May 05, 2024

Dealership Rating
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On time with appointment and very thorough and efficient. Friendly staff, answered my questions courteously. More

by TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

May 09, 2024

Holm Buick GMC responded

Thank you for the fantastic review! We strive to be on time, thorough, and efficient with every appointment. We're happy the friendliness of our staff shone through, and that they were able to answer your questions clearly. We appreciate your business and look forward to serving you again soon! Sincerely, the Holm Automotive Team of Salina

May 03, 2024

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Great as always, everyone is friendly and courteous. Snacks are a great touch in the lounge More

by DD Chief
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger , Lance Gentry, Ethan Hodges

May 14, 2024

Holm Buick GMC responded

The team will be glad to hear you had another positive experience at Holm Buick GMC! Glad our friendly and courteous staff consistently make you feel welcome. Those little extras, like the snacks in the lounge, can definitely make a big difference. See you next time! Sincerely, the Holm Automotive Team of Salina

April 30, 2024

Dealership Rating
Employee Rating

We had a breakdown and from out of town. The team there took good care of us More

by jason.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Gentry

May 03, 2024

Holm Buick GMC responded

We understand how stressful a breakdown can be, especially when you're far from home. We're so glad our team at Holm Automotive could take good care of you! Your satisfaction is our priority, and we appreciate you trusting us to get you back on the road. Sincerely, the Holm Automotive Team of Salina

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