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Derek Duncan
460 Reviews
Dealership Experience
5 yrs, 10 mos
Languages Spoken
English
460 Reviews
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460 Reviews of Derek Duncan
January 16, 2024
Brandon (sales) and Ryan (sales/finance) were both exceptional to work with, understood my urgent needs and my frustration with my previous vehicle purchase. They were knowledgeable, professional and exceptional to work with, understood my urgent needs and my frustration with my previous vehicle purchase. They were knowledgeable, professional and extremely helpful. More
by sheryl.schneider
Other Employees Tagged: Lucas Luchsinger , Ryan Nease, Brandon Neville
January 07, 2024
Very satisfied with the service we have received this time and all the past times we have been to this dealership time and all the past times we have been to this dealership More
by GRSHPPR75
Verified CustomerOther Employees Tagged: Lucas Luchsinger, Clark Fritz , Mason Bettles
January 06, 2024
The service department was ready when I arrived and the routine service was done in a timely fashion. routine service was done in a timely fashion. More
by ROZZ1
Other Employees Tagged: Clark Fritz
December 22, 2023
Good place. I don’t want to type 15 words. Thanks but no thanks. Urg. I don’t want to type 15 words. Thanks but no thanks. Urg. More
by SWIESEN
Other Employees Tagged: Lucas Luchsinger , Mason Bettles
December 01, 2023
I am normally quite pleased with the service received from Holm Buick. In fact, the services performed (oil change, tire rotation, and EPB software update) were performed to my satisfaction. The main iss from Holm Buick. In fact, the services performed (oil change, tire rotation, and EPB software update) were performed to my satisfaction. The main issue I had was time. I had a 9am appointment time (5 mins late on my part). I left my car at the shop and was told I would get a call when it was ready or if other info was needed. At 3:30 pm I called because I had not heard anything yet. I was told at that time that my car was in and getting looked at. Then just after 4pm I received another phone call telling me about the software update needed to fix an issue which I then authorized. I got dropped off just after 5pm to get my car and was asked about changing the cabin air filter at that time; something I think could have been asked at the 4pm call. It was about 5:30 before my car was actually ready to go. I did not have time to discuss the issue with staff at that time as I was already behind schedule for other activities I had that night. I do not see what took 6+ hours to complete. More
by ameek611
December 01, 2023
They are friendly and do a great job! They answer questions honestly and want to keep the customer in a well maintained, safe car. They answer questions honestly and want to keep the customer in a well maintained, safe car. More
by spetitjean_2000
Other Employees Tagged: Lucas Luchsinger, Tim Holm , Mason Bettles
November 30, 2023
Always professional and prompt. Everyone is very friendly here. Options were explained. Refreshments are provided. Everyone is very friendly here. Options were explained. Refreshments are provided. More
by CAROL.BRENT.MK
Other Employees Tagged: Lucas Luchsinger , Mason Bettles
