Derek Duncan | Page 36

Holm Buick GMC responded

Your feedback makes our day! Knowing our team is accommodating and efficient truly motivates us. We understand your time is valuable, and it's our mission to work seamlessly and quickly while providing a positive experience. Thank you for trusting Holm Automotive – we promise to keep exceeding expectations! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Joan, thank you for taking the time to share your positive experience with Holm Buick GMC! We're delighted to hear that Derek provided great service and that your overall Holm experience was excellent. It's fantastic that you were able to get in as scheduled and efficiently complete your service in about an hour. If there's anything specific about Derek or your visit that stood out to you, we'd love to hear more. We appreciate your feedback and look forward to providing you with exceptional service in the future. Safe travels, and thank you for choosing Holm Buick GMC! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We understand and we feel you did enough by just coming in! Thank you for being our customer, we look forward to serving all your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Buick GMC responded

Our sincerest apologies for not communicating with you appropriately and being more time conscientious about your repair. Thank you for the honest feedback. Lucas will use your review to coach on the situation so that we may prevent it from repeating and we hope you'll continue to give us the opportunity to improve on our services. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for letting Lucas and the team know you appreciate their hard work! Your endorsement means the world to us and we thank you for your business. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We want all our clients to have a comfortable and stress-free experience with us Carol! Thank you for the five star review! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking time to complete the our survey with such high scoring remarks! This sends word to others that our care and commitment is consistently demonstrated. We really appreciate it! See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings and thank you for sharing your experience regarding your recent service visit at Holm Automotive Center of Salina. We apologize for failing to meet your expectations on your most recent visit and assure you we take every customer service visit and review very seriously. Our apologies for the delays encountered and I hope you will consider us again in the future. Sincerely the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you Jennifer for your business and candid feedback. We send requests for reviews with every visit and some of it is automated. Improving a business is a never ending challenge and we always want you to have the opportunity to express greatness or concerns with ease. We apologize for the duplicate request and are very grateful for the reviews. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Tbiester, we're happy you found our staff to be so supportive during your experience here at Holm Buick GMC Service Center. We hope to see you soon! Sincerely, the Holm Buick GMC team of Salina