95 Reviews
Write a Review95 Reviews of Derek Gonzales
January 20, 2022
I would like to highlight the exceptionally poor customer service I received (or did not receive) from DEREK GONZALEZ. He offered no direction or assistance at all, he was unresponsive and offered no solutio service I received (or did not receive) from DEREK GONZALEZ. He offered no direction or assistance at all, he was unresponsive and offered no solutions to basic inquiries. Also, went in for service once with stating there was a problem with the rear tire. Waited 2.5 hours for them to tell me nothing was wrong with the tire. The following day, the tire bursts on the highway. More
Other Employees Tagged: Marcello Nicoletti
December 23, 2021
Easy to work with with full transparency. Appreciate the quick and easy transaction. Derek was fantastic quick and easy transaction. Derek was fantastic More
Other Employees Tagged: Ronald Altamar , Jennifer Arroyo
December 14, 2021
They were extremely helpful and made my experience super easy. I love my new car. easy. I love my new car. More
Other Employees Tagged: Horacio Marcano, Ronald Altamar , David Benitez, Alain Diaz, Marcello Nicoletti
November 02, 2021
Great seamless experience. Our salesperson, Derek Gonzalez, was highly knowledgeable and helpful. No games, gimmicks or bait and switch. Right to the point, price and purchase. Management, Jose L Gonzalez, was highly knowledgeable and helpful. No games, gimmicks or bait and switch. Right to the point, price and purchase. Management, Jose Lazo and Marcello Nicoletti, and Finance Manager, Alain Diaz, were extremely helpful in ensuring all steps went well and flawless. Most of the paperwork was do ahead of time, online or via email, thus the time spent at the dealership the day of vehicle delivery was the one required for us to familiarize ourselves with the vehicle, verify and validate the sales agreement, sign and drive out with our new vehicle. A very pleasant experience. Highly recommend you visit South Dade Kia. It will be worth your while. Stay safe, healthy and mind strong. More
Other Employees Tagged: Adam Good, Jose Lazo , Alain Diaz, Marcello Nicoletti

