Derek Harris | Page 9

Highly friendly,knowledgeable Great service! !would recommend Toyota to family and friends!!😀 Šuvić Family Thank you !would recommend Toyota to family and friends!!😀 Šuvić Family Thank you More

by SuvicDz Verified Customer Verified Customer

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The dealership was very clean and everyone we were in contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing t contact with were very nice and polite. My husband is an extremely picky person, he didn’t want anyone removing any stickers or cleaning or washing the Rav 4 I just purchased. Derek was super abiding and very courteous of my husbands requests. That was super helpful for that could be a make or break deal in my husbands eyes. Derek’s daughter has a RAV4, like the model I just bought. When he was showing us the vehicle, I had some questions that he could reference his daughters experiences. That was very helpful and good to know info. We are not from Iowa and Brandon was good at the requests of my husband. He was very informative when we had question about businesses or restaurants. He even looked up directions for us. That was nice. The gentleman that gave me a button and gauge tutorial (I apologize I can’t remember his name, I think his name was Justin) He was very nice and patient. Not ever having the new modern gadgets vehicles have today, I knew nothing about what they do or how they worked. He was very patient and explained things in a way that was understandable. He also told me where you could go to find out more information about it. That was extremely helpful. When I was waiting at my truck for husband to return from a test drive, two of your employees came over to me to ask if I have been helped, that was nice! Overall we had a great experience. Most of all I love my new Rav 4 Thank you Joyce One question: I went to install the cargo net and I didn’t see any hooks to hang the net on. Looked on line and it just said “install provided hardware” I looked elsewhere in the vehicle but failed at finding any. Could you please give a heads up on where they may be? Thank you More

by jpoo Verified Customer Verified Customer

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I’ve always loved Toyota of Des Moines. Friendly staff and great atmosphere and free donut and coffee! This visit, my service advisor kind of rushed me and didn’t really hear me out. I’m su Friendly staff and great atmosphere and free donut and coffee! This visit, my service advisor kind of rushed me and didn’t really hear me out. I’m sure it was an isolated incident. More

by BILALAM56 Verified Customer Verified Customer

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Great salesman! ! Nice people to deal with. Was only there about an hour. Love the truck!! ! Nice people to deal with. Was only there about an hour. Love the truck!! More

by RCMCCARL Verified Customer Verified Customer

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Had a good experience again, this is the 4th Toyota our family has bought there. family has bought there. More

by JNBLIND Verified Customer Verified Customer

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First time visit on door step met him welcome and right a way show me couple cars make me convinced and same day ready everything way show me couple cars make me convinced and same day ready everything More

by SADUDI.WISH Verified Customer Verified Customer

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i was very happy with the final price of my purchase! ! we had quite a bit of trouble getting my $500 rebate!!!!! THANKS TO ALL INVOLLED!!!!!!! ! we had quite a bit of trouble getting my $500 rebate!!!!! THANKS TO ALL INVOLLED!!!!!!! More

by VPEZ2 Verified Customer Verified Customer

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Very professional, knowledgeable, and friendly employees Service appointments are easy to make, and they keep you constantly informed of their progress. employees Service appointments are easy to make, and they keep you constantly informed of their progress. More

by domonickcimino Verified Customer Verified Customer

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Derek made the process very easy and enjoyable with good follow up and no pressure. follow up and no pressure. More

by YOKEISABELLE Verified Customer Verified Customer

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This is my second purchase from Toyota of Des Moines and their service is still top notch. Great team!! Thanks for everything! their service is still top notch. Great team!! Thanks for everything! More

by RENAUD.JT Verified Customer Verified Customer

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