Gabe Naylor
Gabe Naylor at Toyota of Des Moines

Gabe Naylor

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
523 Reviews
4.7

523 Reviews

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523 Reviews of Gabe Naylor

July 28, 2026

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Employee Rating

You have limited appointments for basic service. You service drive staff are not that friendly. I felt like I was a burden. More

by PETERHILL.IA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 25, 2026

Dealership Rating
Employee Rating

They refuse to update contact info for clients when they are told they have the wrong number. More

by Dtdoesntworkwiththatcompanyanymor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 17, 2026

Dealership Rating
Employee Rating

Great knowledgeable service, answered my questions and kept me informed throughout the time I was at the dealership More

by FERRONEP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2026

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Employee Rating

Every person I encounter at the dealership is friendly and personable. I'm always greeted with a smile. The service needed is straightforward and professional. More

by ANGELINAECKSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 01, 2026

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Employee Rating

I had an appointment next week but needed to get my car done earlier. I came in on Tuesday & they got my vehicle in right away More

by jkee826
Recommend Dealer
Yes

Other Employees Tagged: Gabe Naylor

July 01, 2026

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Employee Rating

Prompt, informative and reliable. Waiting is comfortable and entertaining with coffee and TV. Employees are exceedingly kind! More

by cjanasko
Recommend Dealer
Yes

Other Employees Tagged: Gabe Naylor

June 30, 2026

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Employee Rating

The experience was great. I only have one complaint. I used the bathroom and one of the service advisors was in there using the stall. He came out of the stall and left the ba More

by BK1981.DS
Recommend Dealer
Yes

Other Employees Tagged: Gabe Naylor

June 30, 2026

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Employee Rating

I scheduled service at the wrong location and they were able to get my car in and service it quickly and efficiently. More

by PATRICK.BRIDGES
Recommend Dealer
Yes

Other Employees Tagged: Gabe Naylor

June 29, 2026

Dealership Rating
Employee Rating

Didn't acknowledge or fix issue I scheduled appointment for. Screen keeps restarting wanted them to look at it More

by MICHAEL.CHERVEK
Recommend Dealer
No

Other Employees Tagged: Gabe Naylor

June 28, 2026

Dealership Rating
Employee Rating

Not a long wait time. Sent an inspection video. In and out in about an hour. More

by BAWORDEN2
Recommend Dealer
Yes

Other Employees Tagged: Gabe Naylor

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