Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 11

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.7
135 Reviews
4.7

135 Reviews

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135 Reviews of Derek Hey

March 10, 2025

Dealership Rating
Employee Rating

New trailer is unsatisfactory: no convenient restrooms, cheap chairs, and not finished. Service took too long. More

by bcnapper
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2025

Dealership Rating
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Family Kia is the best dealership I’ve dealt with over the years. I would recommend them not only family & friends but also strangers. More

by JAN2BUSY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

Derek is a great communicator and listens well. Addresses any and all issues or concerns I have. He is a real pro and an asset to Family Kia. More

by JERRYCHABON
Service Price Transparency
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Recommend Dealer
Yes

February 25, 2025

Dealership Rating
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Derek was very professional and my service was completed on point and within a good time frame. More

by Melliot526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2025

Dealership Rating
Employee Rating

Got in quick. Everyone was very nice car looked great when we got it back. More

by jerryandlindaloulou
Service Price Transparency
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Recommend Dealer
Yes

February 22, 2025

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Employee Rating

Always very helpful and gets the job done in a timely matter and discusses how my vehicle is More

by MIMIMCDANIEL1015
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito

February 20, 2025

Dealership Rating
Employee Rating

Service is always good. The sales department not so much. If it were my business, that’s what I would improve. More

by strom236
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 20, 2025

Family Kia responded

Thank you so much for your business and your review. As a business owner I welcome all suggestions and reviews so we can improve and do better for our customers. May I contact you or if you would like to, my number is 9048080542 ext 2114. Thank you, Marius

February 14, 2025

Dealership Rating
Employee Rating

Very professional, customer service oriented, clean comfortable timely, knowledgeable, informative, free car wash, and popcorn. More

by jimatbh
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito, Casey Ingenito , Robert Johnson

February 10, 2025

Dealership Rating
Employee Rating

I was able to get an appointment quickly and work was completed as promised in a reasonable amount of time. More

by lindy.eake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 06, 2025

Dealership Rating
Employee Rating

great job very happy with the service very happy service thank you again yes lol More

by MRHOTROD076
Service Price Transparency
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Recommend Dealer
Yes
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