Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 12

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

Contact Me
4.7
125 Reviews
4.7

125 Reviews

Write a Review

125 Reviews of Derek Hey

January 10, 2025

Dealership Rating
Employee Rating

The dealership is not willing to fix my doorhandle which was broken while under their care during previous appointment even though I was told they would. More

by TLBCOLLINS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Family Kia responded

Hello, from my understanding we fixed the door handle...is there another issue with the door handle?

January 08, 2025

Dealership Rating
Employee Rating

Very efficient and courteous. They give you a complete breakdown and explanation of the work that needs to be done. More

by thpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Family Kia responded

Thank you so much for your review and, we appreciate your business! See you next time

December 31, 2024

Dealership Rating
Employee Rating

Thank you St Augustine for dependable and reliable service. You have proven to be tried and true! More

by DONNIE2175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luz Merturi

Jan 07, 2025

Family Kia responded

Donnie, thank you so much for your review!

December 31, 2024

Dealership Rating
Employee Rating

Good service. I was waited on promptly and the service was completed on time as promised. More

by jerry_ypma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 31, 2024

Dealership Rating
Employee Rating

FAMILY Kia, and they do try to make you feel like family. They are also attentive to your needs. More

by DJRNMX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Ingenito, Casey Root

Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad you had a great experience with us!

December 31, 2024

Dealership Rating
Employee Rating

Extremely Grateful for friendly staff helping me secure credit and getting to a new vehicle Will be back soon for an upgrade More

by troyvath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you for your business and we really appreciate your review!

December 30, 2024

Dealership Rating
Employee Rating

He was very personable and kept me informed about my car. He was easy to work with in my car tune up. More

by martivenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Thank you so much for your review and glad that Derek was able to assist you!

December 25, 2024

Dealership Rating
Employee Rating

Straight and to the point, showed up early and they accepted me very fast with my new car More

by Tyler baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Tyler, glad we could accommodate you in a timely manner. Thank you so much for your review!

December 25, 2024

Dealership Rating
Employee Rating

Great quick friendly service clean and affordable and honest about what was needed and what wasnt More

by travis.gluckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Family Kia responded

Travis, thank you so much for taking the time and write the review, we really appreciate it!

December 22, 2024

Dealership Rating
Employee Rating

My used Sportage was fine initially. ... then SIX dashboard indicator lights (ABS, Check Engine, Thermostat, etc...) showed up within weeks of being sold the vehicle. Salesman said to tu More

by frisbeeonthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Casey Ingenito

Jan 07, 2025

Family Kia responded

Really sorry to hear about all your troubles. Can you please contact me at your earliest convenience? 9048080542 ext 2114

...
12

Dealership Inventory (279 Vehicles)

new 2026 Kia Seltos car, priced at $26,858
2026 Kia Seltos
new
Clear White / Black Roof exterior
CVT
Front-wheel Drive
used 2023 Kia Niro car, priced at $23,348
2023 Kia Niro
used
Mineral Blue exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $32,875
2026 Kia Sorento
new
Ebony Black exterior
Automatic
Front-wheel Drive
new 2025 Kia K4 car, priced at $24,119
2025 Kia K4
new
Steel Gray exterior
CVT
Front-wheel Drive
used 2025 Kia Sorento car, priced at $35,848
2025 Kia Sorento
used
Midnight Black exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento car, priced at $35,572
2026 Kia Sorento
new
Metal exterior
Automatic
Front-wheel Drive