Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 3

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Derek Hey

March 30, 2026

Dealership Rating
Employee Rating

The salesman was very thorough and answered all my questions honestly and professionally. Great job! I noticed a difference in my car as soon as I took off. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 27, 2026

Dealership Rating
Employee Rating

Service on my car is always pretty quick and the staff is great, knowledgeable and friendly. More

by FEZZAMLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2026

Dealership Rating
Employee Rating

After 22 years with this dealership I WILL NOT BE BACK! !! This was the second time service sent me on my way without completing the job and put my safety in in harms way. More

by JEMPRMP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 11, 2026

Dealership Rating
Employee Rating

The service department is customer focused. They take care of you like you are family. More

by themonroefamily
Recommend Dealer
Yes

Other Employees Tagged: Mike Hayes, Scott Ingenito

March 10, 2026

Dealership Rating
Employee Rating

Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had More

by ANA.SORRILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2026

Dealership Rating
Employee Rating

Excellent service didn’t have to wait and very attentive to explaining everything about appointment More

by Lathena.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2026

Dealership Rating
Employee Rating

Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures More

by rcistrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2026

Dealership Rating
Employee Rating

after 15 yrs, still bring my car to Family Kia. that speaks for itself how good the service dept is! More

by moraeleanor284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 02, 2026

Dealership Rating
Employee Rating

As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment More

by VP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 29, 2026

Dealership Rating
Employee Rating

still not happy with the service center, had to go for warranty repair otherwise I would have gone somewhere else. hey "recommend" additional services based on mileage, without checking if the car actual More

by hoffmann.fred1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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