125 Reviews
Write a Review125 Reviews of Derek Hey
March 30, 2026
The salesman was very thorough and answered all my questions honestly and professionally. Great job! I noticed a difference in my car as soon as I took off. questions honestly and professionally. Great job! I noticed a difference in my car as soon as I took off. More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
March 27, 2026
Service on my car is always pretty quick and the staff is great, knowledgeable and friendly. great, knowledgeable and friendly. More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
March 26, 2026
After 22 years with this dealership I WILL NOT BE BACK! !! This was the second time service sent me on my way without completing the job and put my safety in in harms way. !! This was the second time service sent me on my way without completing the job and put my safety in in harms way. More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
March 11, 2026
The service department is customer focused. They take care of you like you are family. They take care of you like you are family. More
Other Employees Tagged: Mike Hayes, Scott Ingenito
March 10, 2026
Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had Service is always exceptional and easy. Best service experience I have ever had More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
March 09, 2026
Excellent service didn’t have to wait and very attentive to explaining everything about appointment to explaining everything about appointment More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
February 19, 2026
Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures tire rotation, next time might spend a little more time checking tire pressures More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
February 02, 2026
As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment I walked in. They took the time to explain the necessary repairs and even provided an estimate before starting any work. I appreciated their transparency and attention to detail. The service was completed on time, and they even washed my car before returning it to me, which was a nice touch. Overall, I felt well taken care of and confident in the work they did. I highly recommend the Family Kia service department. for anyone looking for a hassle-free experience!ce. More
Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root
January 29, 2026
still not happy with the service center, had to go for warranty repair otherwise I would have gone somewhere else. hey "recommend" additional services based on mileage, without checking if the car actual warranty repair otherwise I would have gone somewhere else. hey "recommend" additional services based on mileage, without checking if the car actually needs service. Just bad, making people pay for what they dont need, I guess someone needs to pay for all the upgrades and renovation at the dealership More

