Derek Hey | Page 4

This is\nMy fifth car with Kia and the reason that I keep buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why I keep coming environment , my kids from them More

by foldsc54 Verified Customer Verified Customer

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Brought car in for safety recall amd technicians tried to tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been t tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been to this dealership, claiming they can't see kia history at other locations. First of all, I just had tires put on 7 months ago and obviously had them aligned. This is a blatant upsell and inappropriate. They also claimed i needed other maintance that had been completed last year. Never asking if it was done, claiming its standard. NO ITS NOT! Ask questions about histor dont upsell. I will never be back. Id rather drive to another city for my next recall. Definitely not trustworthy and clearly trying to hustle unknowing customers. More

by MARYNEAPOLITAN Verified Customer Verified Customer

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It was a nice experience. !!!!!!!!!! It was an oil change. I have only been two times. !!!!!!!!!! It was an oil change. I have only been two times. More

by ROBINDOLLROBINDOLL Verified Customer Verified Customer

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I bought my Kia Soul in 2016 so I have been coming here for service for 10 years. The Service Dept has been very helpful for the most part, although there were times when the wait was longer than stated. for service for 10 years. The Service Dept has been very helpful for the most part, although there were times when the wait was longer than stated. For some reason I thought a simple car wash came with the service... not unless you specify ! More

by DEARLADY22 Verified Customer Verified Customer

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My 65000 mile was done in just 3 hours. Everyone was very friendly. Keep up the good work. Everyone was very friendly. Keep up the good work. More

by mheinze54 Verified Customer Verified Customer

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I have been pleased with customer service. When receiving service I was kept informed of status and received timely action on the service. When receiving service I was kept informed of status and received timely action on the service. More

by flatswv Verified Customer Verified Customer

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Well, I was very please with the service I received at Family Kia. Everyone was helpful and kind. Family Kia. Everyone was helpful and kind. More

by BILLANDJESSE1966 Verified Customer Verified Customer

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I always have a great experience at Family Kia. They are friendly and attentive. I recommend them to everyone. They are friendly and attentive. I recommend them to everyone. More

by prstevenson Verified Customer Verified Customer

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Always a pleasure to visit Kia. New waiting area is wonderful. Merry Christmas to all New waiting area is wonderful. Merry Christmas to all More

by darlinduo Verified Customer Verified Customer

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Experience was very pleasant! Staff was prompt, polite and did a great job. Highly recommend to anyone Staff was prompt, polite and did a great job. Highly recommend to anyone More

by florin4k4 Verified Customer Verified Customer

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