Derek Hey | Page 4

Excellent service didn’t have to wait and very attentive to explaining everything about appointment to explaining everything about appointment More

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Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures tire rotation, next time might spend a little more time checking tire pressures More

by rcistrel Verified Customer Verified Customer

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after 15 yrs, still bring my car to Family Kia. that speaks for itself how good the service dept is! that speaks for itself how good the service dept is! More

by moraeleanor284 Verified Customer Verified Customer

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As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment I walked in. They took the time to explain the necessary repairs and even provided an estimate before starting any work. I appreciated their transparency and attention to detail. The service was completed on time, and they even washed my car before returning it to me, which was a nice touch. Overall, I felt well taken care of and confident in the work they did. I highly recommend the Family Kia service department. for anyone looking for a hassle-free experience!ce. More

by VP Verified Customer Verified Customer

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still not happy with the service center, had to go for warranty repair otherwise I would have gone somewhere else. hey "recommend" additional services based on mileage, without checking if the car actual warranty repair otherwise I would have gone somewhere else. hey "recommend" additional services based on mileage, without checking if the car actually needs service. Just bad, making people pay for what they dont need, I guess someone needs to pay for all the upgrades and renovation at the dealership More

by hoffmann.fred1 Verified Customer Verified Customer

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This is\nMy fifth car with Kia and the reason that I keep buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why I keep coming environment , my kids from them More

by foldsc54 Verified Customer Verified Customer

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Brought car in for safety recall amd technicians tried to tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been t tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been to this dealership, claiming they can't see kia history at other locations. First of all, I just had tires put on 7 months ago and obviously had them aligned. This is a blatant upsell and inappropriate. They also claimed i needed other maintance that had been completed last year. Never asking if it was done, claiming its standard. NO ITS NOT! Ask questions about histor dont upsell. I will never be back. Id rather drive to another city for my next recall. Definitely not trustworthy and clearly trying to hustle unknowing customers. More

by MARYNEAPOLITAN Verified Customer Verified Customer

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It was a nice experience. !!!!!!!!!! It was an oil change. I have only been two times. !!!!!!!!!! It was an oil change. I have only been two times. More

by ROBINDOLLROBINDOLL Verified Customer Verified Customer

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I bought my Kia Soul in 2016 so I have been coming here for service for 10 years. The Service Dept has been very helpful for the most part, although there were times when the wait was longer than stated. for service for 10 years. The Service Dept has been very helpful for the most part, although there were times when the wait was longer than stated. For some reason I thought a simple car wash came with the service... not unless you specify ! More

by DEARLADY22 Verified Customer Verified Customer

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My 65000 mile was done in just 3 hours. Everyone was very friendly. Keep up the good work. Everyone was very friendly. Keep up the good work. More

by mheinze54 Verified Customer Verified Customer

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