Derek Hey
Derek Hey at Family Kia

Derek Hey | Page 5

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.7
125 Reviews
4.7

125 Reviews

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125 Reviews of Derek Hey

December 21, 2025

Dealership Rating
Employee Rating

The service was performed in a timely manner. The new service department is really great. Spacious, clean and very comfortable environment to wait in. More

by LJADAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
Employee Rating

good job in and out. would love to have had the car cleaned and window washed. but new service area looks great! More

by TDBCORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

The waiting area was clean and had a tv and snacks. on time service and friendly staff More

by SHARON_ESPINOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

My experience was Excellent, from the moment you walk you are treated with respect and kindness. Will definitely continue servicing my vehicle here. A+ service. Want to recognize Joseph Merturi for his excel More

by eileen2427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2025

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Employee Rating

I find it peaceful. Wonderful help from all the workers. They give me helpful information and show patience with me. Five stars! More

by suehuggins5005
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Carr, Scott Ingenito , I forget the names but rate all five stars

December 04, 2025

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Employee Rating

Great service. Timely manner and care. Quick and efficient. Text message service is wonderful when they let you know your car is ready More

by valival14
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 04, 2025

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Employee Rating

My car is running rough. No one cleaned my floor, which has always been done. More

by jevrat44
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 03, 2025

Dealership Rating
Employee Rating

No car wash this time, its usually done with any service each time I go More

by cayopp53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Ingenito

November 15, 2025

Dealership Rating
Employee Rating

Reliable service and professionalism on each visit. Good service turn-around time by techs, etc. More

by mumpsy011
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luz Merturi

November 06, 2025

Dealership Rating
Employee Rating

I was in and out of the service department in the time that I was told it would be. More

by typecraft
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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