Derek Hey
Derek Hey at Family Kia

Derek Hey

Server Advisor

Family Kia

2665 U.S. Highway 1 South
St. Augustine, FL 32086

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Derek Hey

September 08, 2025

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Employee Rating

Efficient. Work done in a timely manner manner and done correctly. Derek was courteous honest and kept me informed. More

by L4974
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Recommend Dealer
Yes

August 31, 2025

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Horrible customer service, incompetent and unprofessional management. Derek doesn't know how to treat well the Kia customers. More

by dimcruise
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Recommend Dealer
No

August 11, 2025

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Great service, like the new waiting area, so much better than it was before, thanks More

by daver387
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Recommend Dealer
Yes

July 18, 2025

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Fast, efficient, good business was in and out and received a loaner until it was done a brand new car More

by charleswycuff0
Recommend Dealer
Yes

Other Employees Tagged: Scott Ingenito, Casey Ingenito, Luz Merturi, Casey Root , Hans bolding, did great job

July 15, 2025

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Scheduling was easy. The new customer waiting area is very comfortable and convenient. Derek was very helpful! More

by LISARW0314
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Recommend Dealer
Yes

July 03, 2025

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Great customer services, maintenance perform was outstanding, the wheel warranty was great, wheels look brand new. More

by robersond2001
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Recommend Dealer
Yes

June 24, 2025

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Derek was very knowledgeable about the product. You understand what I needed and get exactly what I wanted to get done. More

by proffitt_001
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Recommend Dealer
Yes

June 13, 2025

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Great techs nice and courteous very helpful. I would recommend a Kia to all my friends More

by jlbruck48
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Recommend Dealer
Yes

June 11, 2025

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St Augustine Family KIA service is always friendly, quick, and professional when getting my car service completed. More

by DSTEPHENS722
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Recommend Dealer
Yes

June 07, 2025

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Derek was very professional and helpful. A/C never worked better. Had problems diagnosing but got it figured out. More

by FAVORITEAGENTBILL
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Recommend Dealer
Yes
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